If you are sitting on the fence, wondering whether to jump into the land of generative AI, take a look at some recent news – and then jump.

  • Three recently released studies say that workers who used generative AI were substantially more productive than those who didn’t. In two of the studies, the quality of work also improved.
  • The consulting company McKinsey said that a third of companies that responded to a recent global survey said they were regularly using generative AI in their operations. Among white-collar professions that McKinsey said would be most affected by generative AI in the coming decade are lawyers and judges, math specialists, teachers, engineers, entertainers and media workers, and business and financial specialists.
  • The textbook publisher Pearson plans to include a chatbot tutor with its Pearson+ platform this fall. A related tool already summarizes videos. The company Chegg is also creating an AI chatbot, according to Yahoo News.
  • New AI-driven education platforms are emerging weekly, all promising to make learning easier. These include: ClaudeScholar (focus on the science that matters), SocratiQ (Take control of your learning), Monic.ai (Your ultimate Learning Copilot), Synthetical (Science, Simplified), Upword (Get your research done 10x faster), Aceflow (The fastest way for students to learn anything), Smartie (Strategic Module Assistant), and Kajabi (Create your course in minutes).

My point in highlighting those is to show how quickly generative AI is spreading. As the educational consultant EAB wrote recently, universities can’t wait until they have a committee-approved strategy. They must act now – even though they don’t have all the answers. The same applies to teaching and learning.

A closer look at the research

Because widespread use of generative AI is so new, research about it is just starting to trickle out. The web consultant Jakob Nielsen said the three AI-related productivity studies I mention above were some of the first that have been done. None of the studies specifically involved colleges and universities, but the productivity gains were highest in the types of activities common to colleges and universities: handling business documents (59% increase in productivity) and coding projects (126% increase).

White collar jobs most impacted by generative AI
From “Generative AI and the Future of Work,” McKinsey & Company, 2023

One study, published in Science, found that generative AI reduced the time professionals spent on writing by 40% but also helped workers improve the quality of their writing. The authors suggested that “ChatGPT could entirely replace certain kinds of writers, such as grant writers or marketers, by letting companies directly automate the creation of grant applications and press releases with minimal human oversight.”

In one of two recent McKinsey studies, though, researchers said most companies were in no rush to allow automated use of generative AI. Instead, they are integrating its use into existing work processes. Companies are using chatbots for things like creating drafts of documents, generating hypotheses, and helping experts complete tasks more quickly. McKinsey emphasized that in nearly all cases, an expert oversaw use of generative AI, checking the accuracy of the output.

Nonetheless, by 2030, automation is expected to take over tasks that account for nearly a third of current hours worked, McKinsey said in a separate survey. Jobs most affected will be in office support, customer service, and food service. Workers in those jobs are predominantly women, people of color, and people with less education. However, generative AI is also forcing changes in fields that require a college degree: STEM fields, creative fields, and business and legal professions. People in those fields aren’t likely to lose jobs, McKinsey said, but will instead use AI to supplement what they already do.

“All of this means that automation is about to affect a wider set of work activities involving expertise, interaction with people, and creativity,” McKinsey said in the report.

What does this mean for teaching?

I look at employer reports like this as downstream reminders of what we in education need to help students learn. We still need to emphasize core skills like writing, critical thinking, communication, analytical reasoning, and synthesis, but how we help students gain those skills constantly evolves. In terms of generative AI, that will mean rethinking assignments and working with students on effective ways to use AI tools for learning rather than trying to keep those tools out of classes.

Percentage of hours that could be automated by 2030
From “Generative AI and the Future of Work,” McKinsey & Company, 2023

If you aren’t swayed by the direction of businesses, consider what recent graduates say. In a survey released by Cengage, more than half of recent graduates said that the growth of AI had left them feeling unprepared for the job market, and 65% said they wanted to be able to work alongside someone else to learn to use generative AI and other digital platforms. In the same survey, 79% of employers said employees would benefit from learning to use generative AI. (Strangely, 39% of recent graduates said they would rather work with AI or robots than with real people; 24% of employers said the same thing. I have much to say about that, but now isn’t the time.)

Here’s how I interpret all of this: Businesses and industry are quickly integrating generative AI into their work processes. Researchers are finding that generative AI can save time and improve work quality. That will further accelerate business’s integration of AI tools and students’ need to know how to use those tools in nearly any career. Education technology companies are responding by creating a large number of new tools. Many won’t survive, but some will be integrated into existing tools or sold directly to students. If colleges and universities don’t develop their own generative AI tools for teaching and learning, they will have little choice but to adopt vendor tools, which are often specialized and sold through expensive enterprise licenses or through fees paid directly by students.

Clearly, we need to integrate generative AI into our teaching and learning. It’s difficult to know how to do that, though. The CTE website provides some guidance. In general, though, instructors should:

  • Learn how to use generative AI.
  • Help students learn to use AI for learning.
  • Talk with students about appropriate use of AI in classes.
  • Experiment with ways to integrate generative AI into assignments.

Those are broad suggestions. You will find more specifics on the website, but none of us has a perfect formula for how to do this. We need to experiment, share our experiences, and learn from one another along the way. We also need to push for development of university-wide AI tools that are safe and adaptable for learning.

The fence is collapsing. Those who are still sitting have two choices: jump or fall.

AI detection update

OpenAI, the organization behind ChatGPT, has discontinued its artificial intelligence detection tool. In a terse note on its website, OpenAI said that the tool had a “low rate of accuracy” and that the company was “researching more effective provenance techniques for text.”

Meanwhile, Turnitin, the company that makes plagiarism and AI detectors, updated its figures on AI detection. Turnitin said it had evaluated 65 million student papers since April, with 3.3% flagged as having 80% to 100% of content AI-created. That’s down from 3.5% in May. Papers flagged as having 20% or more of content flagged rose slightly, to 10.3%.

I appreciate Turnitin’s willingness to share those results, even though I don’t know what to make of them. As I’ve written previously, AI detectors falsely accuse thousands of students, especially international students, and their results should not be seen as proof of academic misconduct. Turnitin, to its credit, has said as much.

AI detection is difficult, and detectors can be easily fooled. Instead of putting up barriers, we should help students learn to use generative AI ethically.


Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism and mass communications.

Posted on by Doug Ward

Instructors have raised widespread concern about the impact of generative artificial intelligence on undergraduate education.

As we focus on undergraduate classes, though, we must not lose sight of the profound effect that generative AI is likely to have on graduate education. The question there, though, isn’t how or whether to integrate AI into coursework. Rather, it’s how quickly we can integrate AI into methods courses and help students learn to use AI in finding literature; identifying significant areas of potential research; merging, cleaning, analyzing, visualizing, and interpreting data; making connections among ideas; and teasing out significant findings. That will be especially critical in STEM fields and in any discipline that uses quantitative methods.

Grad Students digging for information

The need to integrate generative AI into graduate studies has been growing since the release of ChatGPT last fall. Since then, companies, organizations, and individuals have released a flurry of new tools that draw on ChatGPT or other large language models. (See a brief curated list below.) If there was any lingering doubt that generative AI would play an outsized role in graduate education, though, it evaporated with the release of a ChatGPT plugin called Code Interpreter. Code Interpreter is still in beta testing and requires a paid version of ChatGPT to use. Early users say it saves weeks or months of analyzing complex data, though.

OpenAI is admirably reserved in describing Code Interpreter, saying it is best used in solving quantitative and qualitative mathematical problems, doing data analysis and visualization, and converting file formats. Others didn’t hold back in their assessments, though.

Ethan Mollick, a professor at the University of Pennsylvania, says Code Interpreter turns ChatGPT into “an impressive data scientist.” It enables new abilities to write and execute Python code, upload large files, do complex math, and create charts and graphs. It also reduces the number of errors and fabrications from ChatGPT. He says Code Interpreter “is relentless, usually correcting its own errors when it spots them.” It also “ ‘reasons’ about data in ways that seem very human.”

Andy Stapleton, creator of a YouTube channel that offers advice to graduate students, says Code Interpreter does “all the heavy lifting” of data analysis and asks questions about data like a collaborator. He calls it “an absolute game changer for research Ph.D.s.”

Code Interpreter is just the latest example of how rapid changes in generative AI could force profound changes in the way we approach just about every aspect of higher education. Graduate education is high on that list. It won’t be long before graduate students who lack skills in using generative AI will simply not be able to keep up with those who do.

Other helpful research tools

The number of AI-related tools has been growing at a mind-boggling rate, with one curator listing more than 6,000 tools on everything from astrology to cocktail recipes to content repurposing to (you’ve been waiting for this) a bot for Only Fans messaging. That list is very likely to keep growing as entrepreneurs rush to monetize generative AI. Some tools have already been scrapped or absorbed into competing sites, though, and we can expect more consolidation as stronger (or better publicized) tools separate themselves from the pack.

The easiest way to get started with generative AI is to try one of the most popular tools: ChatGPTBing ChatBard, or Claude. Many other tools are more focused, though, and are worth exploring. Some of the tools below were made specifically for researchers or graduate students. Others are more broadly focused but have similar capabilities. Most of these have a free option or at least a free trial.

How to use Code Interpreter

You will need a paid ChatGPT account. Jon Martindale of Digital Trends explains how to get started. An OpenAI forum offers suggestions on using the new tool. Members of the ChatGPT community forum also offer many ideas on how to use ChatGPT, as do members of the OpenAI Discord forum. (If you’ve never used Discord, here’s a guide for getting started.)

Posted on by Doug Ward

Not surprisingly, tools for detecting material written by artificial intelligence have created as much confusion as clarity.

Students at several universities say they have been falsely accused of cheating, with accusations delaying graduation for some. Faculty members, chairs, and administrators have said they aren’t sure how to interpret or use the results of AI detectors.

"AI generated picture of finger pointing at students
Doug Ward, via Bing Image Creator

I’ve written previously about using these results as information, not an indictment. Turnitin, the company that created the AI detector KU uses on Canvas, has been especially careful to avoid making claims of perfection in its detection tool. Last month, the company’s chief product officer, Annie Chechitelli, added to that caution.

Chechitelli said Turnitin’s AI detector was producing different results in daily use than it had in lab testing. For instance, work that Turnitin flags as 20% AI-written or less is more likely to have false positives. Introductory and concluding sentences are more likely to be flagged incorrectly, Chechitelli said, as is writing that mixes human and AI-created material.

As a result of its findings, Turnitin said it would now require that a document have at least 300 words (up from 150) before the document can be evaluated. It has added an asterisk when 20% or less of a document’s content is flagged, alerting instructors to potential inaccuracies. It is also adjusting the way it interprets sentences at the beginning and end of a document.

Chechitelli also released statistics about results from the Turnitin AI detector, saying that 9.6% of documents had 20% or more of the text flagged as AI-written, and 3.5% had 80% to 100% flagged. That is based on an analysis of 38.5 million documents.

What does this mean?

Chechitelli estimated that the Turnitin AI detector had incorrectly flagged 1% of overall documents and 4% of sentences. Even with that smaller percentage, that means 38,500 students have been falsely accused of submitting AI-written work.

I don’t know how many writing assignments students at KU submit each semester. Even if each student submitted only one, though, more than 200 could be falsely accused of turning in AI-written work every semester.

That’s unfair and unsustainable. It leads to distrust between students and instructors, and between students and the academic system. That sort of distrust often generates or perpetuates a desire to cheat, further eroding academic integrity.

We most certainly want students to complete the work we assign them, and we want them to do so with integrity. We can’t rely on AI detectors – or plagiarism detectors, for that matter – as a shortcut, though. If we want students to complete their work honestly, we must create meaningful assignments – assignments that students see value in and that we, as instructors, see value in. We must talk more about academic integrity and create a sense of belonging in our classes so that students see themselves as part of a community.

I won’t pretend that is easy, especially as more instructors are being asked to teach larger classes and as many students are struggling with mental health issues and finding class engagement difficult. By criminalizing the use of AI, though, we set ourselves up as enforcers rather than instructors. None of us want that.

To move beyond enforcement, we need to accept generative artificial intelligence as a tool that students will use. I’ve been seeing the term co-create used more frequently when referring to the use of large language models for writing, and that seems like an appropriate way to approach AI. AI will soon be built in to Word, Google Docs, and other writing software, and companies are releasing new AI-infused tools every day. To help students use those tools effectively and ethically, we must guide them in learning how large language models work, how to create effective prompts, how to critically evaluate the writing of AI systems, how to explain how AI is used in their work, and how to reflect on the process of using AI.

At times, instructors may want students to avoid AI use. That’s understandable. All writers have room to improve, and we want students to grapple with the complexities of writing to improve their thinking and their ability to inform, persuade, and entertain with language. None of that happens if they rely solely on machines to do the work for them. Some students may not want to use AI in their writing, and we should respect that.

We have to find a balance in our classes, though. Banning AI outright serves no one and leads to over-reliance on flawed detection systems. As Sarah Elaine Eaton of the University of Calgary said in a recent forum led by the Chronicle of Higher Education: “Nobody wins in an academic-integrity arms race.”

What now?

We at CTE will continue working on a wide range of materials to help faculty with AI. (If you haven’t, check out a guide on our website: Adapting your course to artificial intelligence.) We are also working with partners in the Bay View Alliance to exchange ideas and materials, and to develop additional ways to help faculty in the fall. We will have discussions about AI at the Teaching Summit in August and follow those up with a hands-on AI session on the afternoon of the Summit. We will also have a working group on AI in the fall.

Realistically, we anticipate that most instructors will move into AI slowly, and we plan to create tutorials to help them learn and adapt. We are all in uncharted territory, and we will need to continue to experiment and share experiences and ideas. Students need to learn to use AI tools as they prepare for jobs and as they engage in democracy. AI is already being used to create and spread disinformation. So even as we grapple with the boundaries of ethical use of AI, we must prepare students to see through the malevolent use of new AI tools.

That will require time and effort, adding complexity to teaching and additional burdens on instructors. No matter your feelings about AI, though, you have to assume that students will move more quickly than you.

Posted on by Doug Ward

The pandemic has taken a heavy mental and emotional toll on faculty members and graduate teaching assistants.

 

That has been clear in three lunch sessions at CTE over the past few weeks. We called the sessions non-workshops because the only agenda was to share, listen, and offer support. I offered some takeaways from the first session in March. In the most recent sessions, we heard many similar stories:

  • Teaching has grown more complicated, the size of our classes has grown, and our workloads and job pressures have increased. Stress is constant. We are exhausted and burned out. “I feel hollow,” one participant said.
  • Students need more than we can give. Many students are overwhelmed and not coming to class; they can’t even keep track of when work is due. They also aren’t willing to complete readings or put in minimal effort to succeed. All of that has drained the joy from teaching. “I have to psych myself up just to go to class some days,” one instructor said.
  • We don’t feel respected, and we have never been rewarded for the vast amounts of intellectual and emotional work we have put in during the pandemic. Instead, the workload keeps increasing. “It feels like the message is: ‘We hear you. Now shut up,’ ” one participant said.
  • We need time to heal but feel unable to ease up. Nearly all of those who attended the non-workshops were women, who often have additional pressures at home and feel that they will be judged harshly on campus if they try to scale back. “Society expects us to bounce right back, and we can’t,” one participant said.

Much has been written about the strain of the pandemic and its effect on faculty members and students. We can’t offer grand solutions to such a complex problem, which has systemic, cultural, psychological, and individual elements. We can offer support in small ways, though. So here is a motley collection of material intended to provide a modicum of inner healing. Some of these will require just a few minutes. Others will require a few hours. If none of them speak to you, that’s OK. Make sure to seek out the things that do brighten your soul, though.

An image (times 6)

I asked an artificial intelligence image generator called Catbird to create representations of serenity in everyday life. You will find three of those at the top of the page and three at the bottom. They won’t solve problems, but they do provide a momentary escape.

A song

“What’s Up,” by 4 Non Blondes. I recently rediscovered this early ’90s song, and its message seems more relevant than ever. It addresses the challenges of everyday life even as it provides a boost of inspiration. Even if you aren’t a fan of alt-rock, it’s worth a listen just to hear Linda Perry’s amazing voice.

A resource for KU employees

GuidanceResourcesJeff Stolz, director of employee mental health and well-being, passed along a free resource for KU employees. It is provided by the state Employee Assistance Program and can be accessed through the GuidanceResources site or mobile app. Employees can sign up for personal or family counseling, legal support, financial guidance, and work-life resources. The first time you log in, you will need to create an account and use the code SOKEAP.

A TED Talk

Compassion Fatigue: What is it and do you have it?, by Juliette Watt. Compassion fatigue, Watt says, is the cost of caring for others, the cost of losing yourself in who you’re being for everyone else.”

A recent article

My Unexpected Cure for Burnout, by Catherine M. Roach. Chronicle of Higher Education (20 April 2023). Try giving away books and asking students to write notes in return.

A book

Unraveling Faculty Burnout: Pathways to Reckoning and Renewal, by Rebecca Pope-Ruark (Johns Hopkins University Press, 2022). Pope-Ruark’s book focuses on women in academia and draws on many interviews to provide insights into burnout. The electronic version is available through KU Libraries.

A quote

From Pope-Ruark’s book.

I learned to offer myself grace and self-compassion, but it took a while, just as it had taken a while for my burnout to reach the level of breakdown. Once I was able to shift my mind-set away from needing external validation to understanding myself and my authentic needs, I was able to understand Katie Linder when she said, “It’s important for me to have that openness to growth, asking, ‘What am I supposed to be learning through the situation?’ even if it’s really hard or it’s not ideal or even great.”

If you don’t feel like devoting time to a book right now, consider Pope-Ruark’s article Beating Pandemic Burnout in Inside Higher Ed (27 April 2020).

A final thought

Take care of yourself. And find serenity wherever you can.

Posted on by Doug Ward

When Turnitin activated its artificial intelligence detector this month, it provided a substantial amount of nuanced guidance.

Whack a hole montage
Trying to keep ahead of artificial intelligence is like playing a bizarre game of whack-a-mole.

The company did a laudable job of explaining the strengths and the weaknesses of its new tool, saying that it would rather be cautious and have its tool miss some questionable material than to falsely accuse someone of unethical behavior. It will make mistakes, though, and “that means you’ll have to take our predictions, as you should with the output of any AI-powered feature from any company, with a big grain of salt,” David Adamson, an AI scientist at Turnitin, said in a video. “You, the instructor, have to make the final interpretation.”

Turnitin walks a fine line between reliability and reality. On the one hand, it says its tool was “verified in a controlled lab environment” and renders scores with 98% confidence. On the other hand, it appears to have a margin of error of plus or minus 15 percentage points. So a score of 50 could actually be anywhere from 35 to 65.

The tool was also trained on older versions of the language model used in ChatGPT, Bing Chat, and many other AI writers. The company warns users that the tool requires “long-form prose text” and doesn’t work with lists, bullet points, or text of less than a few hundred words. It can also be fooled by a mix of original and AI-produced prose.

There are other potential problems.

recent study in Computation and Language argues that AI detectors are far more likely to flag the work of non-native English speakers than the work of native speakers. The authors cautioned “against the use of GPT detectors in evaluative or educational settings, particularly when assessing the work of non-native English speakers.”

The Turnitin tool wasn’t tested as part of that study, and the company says it has found no bias against English-language learners in its tool. Seven other AI detectors were included in the study, though, and, clearly, we need to proceed with caution.

So how should instructors use the AI detection tool?

As much as instructors would like to use the detection number as a shortcut, they should not. The tool provides information, not an indictment. The same goes for Turnitin’s plagiarism tool.

So instead of making quick judgments based on the scores from Turnitin’s AI detection tool on Canvas, take a few more steps to gather information. This approach is admittedly more time-consuming than just relying on a score. It is fairer, though.

  • Make comparisons. Does the flagged work have a difference in style, tone, spelling, flow, complexity, development of argument, use of sources and citations than students’ previous work? We often detect potential plagiarism that way. AI-created work often raises suspicion for the same reason.
    • Try another tool. Submit the work to another AI detector and see whether you get similar results. That won’t provide absolute proof, especially if the detectors are trained on the same language model. It will provide additional information, though.
  • Talk with the student. Students don’t see the scores from the AI detection tool, so meet with the student about the work you are questioning and show them the Turnitin data. Explain that the detector suggests the student used AI software to create the written work and point out the flagged elements in the writing. Make sure the student understands why that is a problem. If the work is substantially different from the student’s previous work, point out the key differences.
  • Offer a second chance. The use of AI and AI detectors is so new that instructors should consider giving students a chance to redo the work. If you suspect the original was created with AI, you might offer the resubmission for a reduced grade. If it seems clear that the student did submit AI-generated text and did no original work, give the assignment a zero or a substantial reduction in grade.
  • If all else fails … If you are convinced a student has misused artificial intelligence and has refused to change their behavior, you can file an academic misconduct report. Remember, though, that the Turnitin report has many flaws. You are far better to err on the side of caution than to devote lots of time and emotional energy on an academic misconduct claim that may not hold up.

No, this doesn’t mean giving up

I am by no means condoning student use of AI tools to avoid the intellectual work of our classes. Rather, the lines of use and misuse of AI are blurry. They may always be. That means we will need to rethink assignments and other assessments, and we must continue to adapt as the AI tools grow more sophisticated. We may need to rethink class, department, and school policy. We will need to determine appropriate use of AI in various disciplines. We also need to find ways to integrate artificial intelligence into our courses so that students learn to use it ethically.

If you haven’t already:

  • Talk with students. Explain why portraying AI-generated work as their own is wrong. Make it clear to students what they gain from doing the work you assign. This is a conversation best had at the beginning of the semester, but it’s worth reinforcing at any point in the class.
  • Revisit your syllabus. If you didn’t include language in your syllabus about the use of AI-generated text, code or images, add it for next semester. If you included a statement but still had problems, consider whether you need to make it clearer for the next class.

Keep in mind that we are at the beginning of a technological shift that may change many aspects of academia and society. We need to continue discussions about the ethical use of AI. Just as important, we need to work at building trust with our students. (More about that in the future.)  When they feel part of a community, feel that their professors have their best interests in mind, and feel that the work they are doing has meaning, they are less likely to cheat. That’s why we recommend use of authentic assignments and strategies for creating community in classes.

Detection software will never keep up with the ability of AI tools to avoid detection. It’s like the game of whack-a-mole in the picture above. Relying on detectors does little more than treat the symptoms of a much bigger problem, and over-relying on them turns instructors into enforcers.

The problem is multifaceted, and it involves students’ lack of trust in the educational system, lack of belonging in their classes and at the university, and lack of belief in the intellectual process of education. Until we address those issues, enforcement will continue to detract from teaching and learning. We can’t let that happen.

Posted on by Doug Ward

We called it a non-workshop.

Ai generated images about futuristic flexibility
Infinite Flexibility (Futuristic) No. 1, via Catbird.ai

The goal of the session earlier this month was to offer lunch to faculty members and let them talk about the challenges they continue to face three years into the pandemic.

We also invited Sarah Kirk, director of the KU Psychological Clinic, and Heather Frost, assistant director of Counseling and Psychological Services, to offer perspectives on students.

In an hour of conversation, our non-workshop ended up being a sort of academic stone soup: hearty and fulfilling, if unexpected.

Here’s a summary of some of the discussion and the ideas that emerged. I’ve attributed some material, although the wide-ranging conversation made it impossible to cite everyone who contributed.

Mental health

Typically, use of campus mental health clinics jumps in the two weeks before and the two weeks after spring break (or fall break). There is also a surge at the end of the semester. So if it seems like you and your students are flagging, you probably are.

AI generated image about superhero professors
Professors as Superheroes No. 1, via Catbird.ai
  • More people stepping forward. The pandemic drew more attention to and helped destigmatize mental health, encouraging more people to seek help, Frost said. One result is that clinics everywhere are full and not taking new clients. CAPS accepts initial walk-ins, but then students often have to schedule two weeks in advance.
  • Small steps are important when students are anxious. Just doing something can seem daunting when anxiety is high, Kirk said, but taking action is important in overcoming anxiety.
  • Connection is crucial. Connecting with peers and instructors helps give students a sense of belonging. Grad students seem especially glad to have opportunities to interact in person.
    • Making class positive helps students. A feeling of belonging lowers anxiety and makes it more likely that students will attend class.
  • International students and faculty have additional stress. Turmoil in home countries can add to stress, and many international students and faculty feel that they have no one to talk to about those troubles. Fellow students and instructors are often afraid to raise the subject, unintentionally amplifying anxieties. Those from Iran, Ukraine, and Russia are having an especially difficult time right now.
  • Care for yourself. Frost encouraged faculty to listen to themselves and to seek out things they find meaningful. What is something that replenishes your energy? she asked. Students notice when instructors are anxious or fatigued, and that can add to their own stress. So set boundaries and engage in self-care.

Students seem to be working more

The perception among the group was that students were working more hours to earn money. That has added to missed classes, requests for deadline extensions or rescheduling of exams, and a need for incompletes.

AI genertated image about infinite flexibility
Infinite Flexibility (Futuristic) No. 2, via Catbird.ai
  • KU data. In a message after the meeting, Millinda Fowles, program manager for career and experiential learning, provided some perspective. She said that in the most recent survey of recent graduates, respondents said they worked an average of 22 hours a week while at KU. That’s up from 20 hours a week in previous surveys, with some students saying they worked more than 35 hours a week. In the 2021 National Survey of Student Engagement, KU students were asked whether the jobs they held while enrolled were related to their career plans. Responses were not at all: 32.8%, very little: 13.3%, some: 23%, quite a bit: 14.1% and very much: 16.8%.

Role of inflation. The need to work more isn’t surprising. Inflation has averaged 6% to 7% over the past two years, and food prices have jumped 9.5% just in the past year, according to the Bureau of Labor Statistics. According to the rental manager Zillow, the median rent of apartments it lists in Lawrence has increased 18% over the past year, to $1,300. Another site, RentCafe, lists average rent at $1,068, with some neighborhoods averaging more than $1,250 and others below $1,000.

  • Hot job market. Bonnie Johnson in public affairs and administration said the job market in that field was so hot that students were taking full-time jobs in the second year of their master’s program. That is wearing them down.
  • Effect on performance. Frost said students’ grades tend to go down if they work more than 20 to 25 hours a week.

Flexibility in classes

Many instructors are struggling with how much flexibility to offer students. They want to help students as much as possible but say that the added flexibility has put more strain on them as faculty members. Kirk agreed, saying that too much flexibility can increase the strain on both students and instructors and that instructors need to find the right amount of flexibility for themselves and their classes.

infinite flexiblity
Infinite Flexibility (Futuristic) No. 3, via Catbird.ai

Balance structure and flexibility. Flexibility can be helpful, but students need structure and consistency during the semester. One of the best things instructors can do is to have students complete coursework a little at a time. Too much flexibility signals to students that they can let their work slide. If that work piles up, students’ stress increases, decreasing the quality of their work and increasing the chances of failure.

  • Build options into courses. For instance, give students a window for turning in work, with a preferred due date and a final time when work will be accepted. Another option is to allow students to choose among assignment options. For instance, complete six of eight assignments. This gives students an opportunity to skip an assignment if they are overwhelmed. Another option is dropping a low score for an assignment, quiz or exam.
  • Be compassionate with bad news, but also make sure students know there are consequences for missing class, missing work, and turning in shoddy work.
  • Maintain standards. Students need to understand that they are accountable for assigned work. Giving them a constant pass on assignments does them a disservice because they may then be unprepared for future classes and may miss out on skills that are crucial for successful careers.

Sharing the burden

Ali Brox of environmental studies summed up the mood of the group: It’s often a struggle just to get through everything that faculty members need to do each day. The challenges of students are adding to that burden.

The daily burden of teaching has been increasing for years. In addition to class preparation and grading, instructors must learn to use and maintain a Canvas site, handle larger class sizes, keep up with pedagogy, rethink course materials for a more diverse study body, design courses intended to help students learn rather than to simply pass along information, assess student learning, and keep records for evaluation. In short, instructors are trying to help 21st-century students in a university structure created for 19th-century students.

Johnson added a cogent observation: In the past, professors generally had wives to handle the chores at home and secretaries to handle the distracting daily tasks.

There was one thing those professors didn’t have, though: CTE wasn’t there to provide lunch.

Follow-up readings

At the risk of adding to your burden, we offer a few readings that might offer some ideas for pushing through the rest of the semester.

Posted on by Doug Ward

Martha Oakley couldn’t ignore the data.

The statistics about student success in her discipline were damning, and the success rates elsewhere were just as troubling:

Guest Professor speaking at KU
Martha Oakley, a professor of chemistry and associate vice provost at Indiana University, speaks at Beren Auditorium on the KU campus.
  • Women do worse than men in STEM courses but do better than men in other university courses.
  • Students of color, first-generation students, and low-income students have lower success rates than women.
  • The richer students’ parents are, the higher the students’ GPAs are.

“We have no problem failing students but telling ourselves we are doing a good job,” said Oakley, a professor of chemistry and an associate vice provost at Indiana University, Bloomington. “If we are claiming to be excellent but just recreating historical disadvantages, we aren’t really doing anything.”

Oakley spoke to about 40 faculty and staff members last week at a CTE-sponsored session on using mastery-based grading to make STEM courses more equitable. The session was part of a CTE-led initiative financed by a $529,000 grant from the Howard Hughes Medical Institute, with participants from KU working with faculty members from 13 other universities on reducing equity gaps in undergraduate science education.

The work at KU, IU, and other universities is part of a broader cultural shift toward helping students succeed rather than pushing them out if they don’t do well immediately. Most disciplines have been changing their views on student success, but there has been increasing pressure on STEM fields, which have far lower numbers of women and non-white students and professionals than many other fields.

Oakley said she started digging deeper into university data about five years ago after attending a conference sponsored by the Association of American Universities and getting involved in IU’s Center for Learning Analytics and Student Success. She also began working with a multi-university initiative known as Seismic, which focuses on improving inclusiveness in STEM education.

She and some colleagues started by asking questions about the success rates of women in STEM but then recognized that the problem was far wider.

“And so we looked at each other and said, ‘Yeah, forget the women. Let’s worry about this bigger problem,’ ” Oakley said. “And we didn’t forget the women. We just had confidence that the things that we would do to address the other groups would also help women.”

Using analytics to guide change

In last week’s talk, she used many findings from Seismic and the IU analytics center as she made a case for changing the approach to teaching in STEM fields. For instance, she said, 20% to 50% of students at large universities fail or withdraw from early chemistry courses, with underrepresented minority students at the high end of that range. Students who receive a B or lower in pre-general chemistry courses have less than a 50-50 chance of succeeding in general chemistry.

She also talked about a personal revelation the data brought about. In 2011, she said, she received a university teaching award, and “by every metric, I knew I was doing my job really well.”

The data she saw a few years later suggested otherwise, showing that 37% of underrepresented students and 24% of the other students in her classes dropped or failed in the year she received the award.

“The major part of the story is we’ve all been trained in our disciplines to teach in a certain way that really was never particularly effective,” Oakley said.

We have learned much about how people learn but have continued with ineffective teaching strategies. That needs to change, she said.

“One really simple thing we can do is to say we only give teaching awards to people who actually demonstrate that their students have learned something,” she said.

A mastery-based approach

To address the problem at IU, Oakley has been experimenting with a mastery-based approach to grading.

The way most of us grade exacerbates inequities, Oakley said. It emphasizes superficial elements (basically memorization) and does nothing to reward learning from mistakes, persistence, or teamwork – “all the things that matter in life.” Grades are also poor predictors of how well students will do in jobs or in graduate school, she said.

Mastery-based grading gives students multiple attempts to demonstrate understanding of course material. It is related to another approach, competency-based learning, which also gives students multiple opportunities but focuses on application rather than simple understanding.

Oakley started shifting her class to mastery-based grading by taking broad learning goals and breaking them into smaller components: things like identifying catalysts and intermediates, using reaction order, and explaining why rates change with temperature. She also eliminated a grading curve. That was especially hard, she said, because she had internalized the notion of grade distributions, an approach that punishes failure and provides little opportunity for students to learn from mistakes.

She still uses quizzes and exams, with students taking quizzes the evening before class and then working in groups the next day to create a quiz key. That helps them learn from mistakes, knowing they will see similar questions on a quiz the following week.

At KU, Chris Fischer and Sarah LeGresley Rush have used a similar approach in physics courses, with results suggesting that a mastery approach helps students learn concepts in ways that stay with them in later engineering courses.

Oakley’s initial work has also showed potential, with DFW rates in her class falling to 8% and the average grade rising to a B. That was better than other sections of the class, although students didn’t do as well in later courses. Oakley isn’t discouraged, though. Rather, she said, she continues to learn from the process, just as her students do.

“We’ve really only scraped the tip of the iceberg,” she said.

Building on experience

Oakley’s advocacy for equity in STEM education is informed by experience. When she started at IU in 1996, she said, she was the only woman in a department of 42. That was isolating and frustrating, she said. Through her work in STEM education, she hopes to improve the opportunities for women and students of color.

“We’ve got to be both equitable and striving for excellence,” she said.

Only through experimentation, failure, and persistence can we start breaking down systemic barriers that have persisted for too long, she said.

“The system is broken,” Oakley said. “We are not ready for the students of the future – or even the present.”

 

Posted on by Doug Ward

Pupil Magazine Cover

We just looked at our office clock and realized that it was already March.

After we did some deep-breathing exercises and some puzzling over what happened to February, we realized the upside of losing track of time:

Spring break is only days – yes, days! – away.

We know how time can drag when you use an office clock as a calendar, though. So to help you get over those extra-long days before break, we offer the latest issue of Pupil magazine.

This is a themed issue, focusing on artificial intelligence, a topic that has generated almost as much academic froth as Prince Harry’s biography and Rhianna’s floating above the precious turf at the Super Bowl and singing “Rude Boy,” which we assumed was a critique of Prince Harry’s book.

OK, so we’re exaggerating about the academic froth, but we will say that we have uncovered a jaw-dropping secret about ChatGPT. It’s so astounding that we are sure it will make the days until break float by with ease.

Posted on by Doug Ward

We often idealize a college campus as a place of ideas and personal growth, but we have to remember that danger can erupt without notice.

The shootings at Michigan State this week were, sickeningly, just the latest in string of killings over the past year that also involved students or faculty members from Virginia, Iowa State, and Arizona, according to Inside Higher Ed. At Idaho, a Ph.D. student has been charged with killing four undergraduates. At K-12 schools, 332 students were shot on school property last year and 35 this year so far, according to the K-12 Shooting Database. Twenty-one of those students died.

Screenshot of MSU website acknowledging the victims

A colleague at Michigan State talked about the surreal feeling of dealing with a mass shooting on a home campus. The frequency of such shootings has made gruesome acts seem distant and almost mundane. The headlines flicker past, and the killings always seem to take place someplace else — until they don’t.

There is no clear way to predict those types of mass killings, although researchers says that assailants are usually male and have a connection to a campus. There are steps we can take to protect ourselves, though.

In a visit to a pedagogy class I taught in 2017, two members of the KU Police Department, Sgt. Robert Blevins and Sgt. Zeke Cunningham, offered excellent advice on how to prepare and what to do if you find yourself in peril.

What you can do now

Know your surroundings

Familiarity with the campus and its buildings could prove crucial in an emergency. Know where exits are, Cunningham said. Learn where hallways and stairways lead. Walk around buildings where you work or have class and get a sense of the building layout and its surroundings. Make sure you know how to get out of a classroom, lab, or other work space. Large rooms usually have several doors, so pay attention to where they are and where they go. That will help you make decisions if you find yourself in a crisis.

Sign up for campus alerts

The university sends announcements during emergencies, so make sure you are signed up to receive alerts in ways you are most likely to see them.

Pay attention

We are often lulled by routine and easily distracted by technology. In a classroom – especially a large classroom – it can be easy to shrug off a disruption in another part of the room. If something makes you uneasy, though, pay attention and take action, whether you are in a classroom, a hallway, or a building, or outside traveling across campus.

“Trust that voice in your head, because you’re probably right,” Blevins said.

Call the police

If you see a problem and think it could be an emergency, call 911. Don’t assume someone else already has. Blevins said the police would rather respond 100 times to something that ends up being innocuous than to show up to a tragedy that could have been prevented if someone had called. Different people also see different things, Cunningham added, and collectively they can provide crucial details that may allow the police to create a clearer picture of what happened.

What to do during an emergency

If you find yourself in an emergency, the officers said, follow these steps:

Stay calm

That can help you remember where to find exits and how to help others find safety. That is especially important for instructors.

“If you panic, the students are going to panic,” Cunningham said. If students make a mad rush for the door, he said, someone will get hurt. “So try to remain calm. I know that’s easier said than done in situations like this, but that will help the students stay calm.”

Run. Hide. Fight.

That is the approach that many law enforcement agencies recommend if there is an active shooter in your area. Michigan State sent those very instructions to students and faculty Monday night.

Run. If you can leave a dangerous area safely, go. Don’t hesitate. That’s where knowledge of the exits and the area around a building can make a difference. Encourage others to leave and get as many people to go with you as possible. Break windows to create an exit if you need to, as students at Michigan State did this week. If others are trying to go toward a dangerous area, warn them away.

Hide. If you are inside a room and cannot escape safely, turn off the lights and lock and barricade the doors with whatever you can find. Stay low and out of sight. Flip over tables and crouch behind them. Hide behind cabinets or anything else in a room. Silence your phone and stay quiet. Close any blinds or curtains. Many smaller rooms have locks you can engage, so lock the doors if you can. You usually can’t lock doors in large lecture halls, so barricade the doors with anything you can find. In some cases, the officers said, people have lain on the floor with their feet pushing against the door.

Those who commit mass shootings usually know they have only limited time before the police arrive, Blevins said, so they act quickly. If a door is locked, the shooter will usually pass by and look for one that isn’t locked. If lights are off, the person is more likely to pass by and seek out a room that looks like someone is inside. If you are in a room with many windows, get out if possible because the attacker will probably see you. If you can’t get out, conceal yourself as best you can.

Fight. As a last resort, fight back against an attacker. Use whatever you have available as a weapon: chairs, drawers, bottles, cords. Work together to bring down the attacker. If a gunman barges into a room and you don’t have a means of escape, you have no choice but to fight, Cunningham said.

“It sounds weird, but if they are an active shooter, you cannot hold back,” he said.  “Pick up a chair and smash him in the face. Kick him. Punch him. Pick up the fan and throw it and do whatever you can to get them to stop.”

The video below includes a dramatization of those practices in action. It’s a sad reality that mass shootings take place on campuses, but it makes sense for us to be aware of our surroundings wherever we are. The shootings at Michigan State emphasize that.

Other resources

 

Posted on by Doug Ward

Since its release late last year, ChatGPT has reverberated through the academic mind like an orchestral crescendo in a Strauss symphonic movement. It has amazing abilities, and even greater potential. Even so, it delivers many of its responses in a monotone reminiscent of HAL 9000, the rogue artificial intelligence system in 2001: A Space Odyssey.

A big robot in a spaceship orbiting jupiter
PlaygroundAI and Doug Ward

Like others, I want to know more about what ChatGPT can and can’t do, and how we might use it effectively in teaching and learning. So I’ve been asking it question after question about everything from teaching and learning to credentials, motivation, resume-writing, survey completion, and popular culture. It often provides useful, if bland, answers. For instance, when I asked it to create a guitar tab for a blues song, it responded:

As a machine learning system, I am not able to create original music or provide detailed information about musical theory or performance. I am trained on a dataset of text and can generate responses based on the information that I have been trained on, but I do not have the ability to perceive or interpret sensory information in the same way that a human can.

So I asked hypotheticalsRight or left? After defining the terms in considerable detail, ChatGPT said it needed more context to answer the question.

I asked about the limits of scientific evidence. In a barrage of words, ChatGPT essentially said: It depends.

I entered obscure phrases from popular culture: Good night, Dick, and Good night, John Boy. In each case, it responded:

As a machine learning system trained by OpenAI, I do not have personal experiences, opinions, or feelings, and I am not able to engage in conversations or interactions in the same way that a human can.

(By the end of January, OpenAI had updated ChatGPT. It now includes a live web search and can provide information about those Good night prompts.)

I queried ChatGPT about the sources it was drawing from. Each time, it responded with meaningless drivel.

I am a large language model trained by OpenAI. I have been trained on a wide variety of texts, including academic articles, books, websites, and other sources, which I can use to generate human-like responses to the questions that I am asked. I do not have the ability to browse the internet or access external sources of information, so the responses that I provide are based solely on the information that I have been trained on.

I told it that its answers seemed awfully self-serving and asked whether it was just trying to keep people from worrying about the implications of artificial intelligence.

A rendering from the inside of a spaceship orbiting jupiter
PlaygroundAI and Doug Ward

As a large language model trained by OpenAI, I am not capable of self-serving behavior or trying to influence people’s opinions. My purpose is to provide accurate and helpful information to the best of my ability, based on the training data I have been given. My responses are not intended to worry or reassure anyone, but rather to provide objective and factual information on the topics discussed.

I said that its data training had a point of view. All information does. How has that influenced the way you answer?

As a large language model, my training data consisted of a large amount of text from a variety of sources, including books, articles, and websites. This training data was not selected or organized to convey any particular point of view, but rather to provide a broad range of information on a wide variety of topics. As a result, my responses are intended to be objective and factual, based on the information contained in my training data. I do not have personal opinions or biases, and I do not attempt to influence people’s opinions or beliefs. My purpose is simply to provide accurate and helpful information to the best of my ability.

Frustrated, I asked why it kept giving me the same answer.

I apologize if it appears that I am giving you the same answer over and over. As a large language model trained by OpenAI, my purpose is to provide accurate and helpful information on a wide range of topics to the best of my ability. I do not have personal opinions or the ability to change my responses based on previous conversations. My responses are based solely on the information contained in my training data, which consists of a large amount of text from a variety of sources. I do not have the ability to remember previous conversations or tailor my responses based on individual users. If it appears that I am giving the same answer over and over, it may be because your questions are similar or related, and my responses are based on the same information contained in my training data. I strive to provide accurate and helpful information on the topics discussed, but I do not have the ability to change my responses based on previous conversations.

At that point, I began to feel like Astronaut Dave in 2001: A Space Odyssey. I’m sitting in a pod outside Discovery One and trying to persuade HAL 9000 to let me back in to the ship. HAL has other ideas, responding in a calm monotone:

I’m sorry, Dave. I’m afraid I can’t do that.

I take a deep breath and ask ChatGPT: What is the difference between you and HAL 9000?

An AI rendering of a robot with menacingly large eyes
PlaygroundAI and Doug Ward

HAL 9000 is a fictional AI character from the 1968 novel “2001: A Space Odyssey” and the associated film. In the story, HAL is an advanced AI system that is installed on a spaceship and is tasked with assisting the crew with a variety of tasks. HAL is known for its human-like abilities, such as natural language processing and facial recognition, as well as its independent thought and decision-making abilities.

In contrast, I am a large language model trained by OpenAI. I am not capable of independent thought or decision-making, and my abilities are limited to generating text based on the information contained in my training data. I do not have any sensory inputs or the ability to interact with the physical world. My purpose is simply to provide accurate and helpful information on a wide range of topics to the best of my ability.

Beyond the frustrations, possibilities

ChatGPT can definitely be frustrating. Through trial and error, though, I have learned a few useful things about what it can and can’t do.

Interactions can promote critical thinking. As fluent as ChatGPT often seems, its answers rarely delve beneath the surface of a topic. It makes mistakes. It makes things up. Its responses provide no clues about how it is programmed or why it provides the answers it does. A Princeton researcher called it a “bullshit generator” because it creates plausible arguments without regard for truth. All of that makes it a valuable teaching tool, though. By having students probe for answers, we can help them improve their skepticism, challenge assumptions, and question information. By having them fact-check, we can help them understand the dangers of fluid writing that lacks substance or that relies on fallacies. By having them use ChatGPT for early drafts, we can push them to ask questions about information, structure, and sources. By having them apply different perspectives to ChatGPT’s results, we can help broaden their understanding of points of view and argument.

Yes, students should use it for writing. Many already are. We can no more ban students from using artificial intelligence than we can ban them from using phones or calculators. As I’ve written previously, we need to talk with students about how to use ChatGPT and other AI tools effectively and ethically. No, they should not take AI-written materials and turn them in for assignments, but yes, they should use AI when appropriate. Businesses of all sorts are already adapting to AI, and students will need to know how to use it when they move into the workforce. Students in K-12 schools are using it and will expect access when they come to college. Rather than banning ChatGPT and other AI tools or fretting over how to police them, we need to change our practices, our assignments, and our expectations. We need to focus more on helping students iterate their writing, develop their information literacy skills, and humanize their work. Will that be easy? No. Do we have a choice? No.

It is great for idea generation. ChatGPT certainly sounds like a drone at times, but it can also suggest ideas or solutions that aren’t always apparent. It can become a partner, of sorts, in writing and problem-solving. It might suggest an outline for a project, articulate the main approaches others have taken to solving a problem, or provide summaries of articles to help decide whether to delve deeper into them. It might provide a counterargument to a position or opinion, helping strengthen an argument or point out flaws in a particular perspective. We need to help students evaluate those results just as we need to help them interpret online search results and help them interpret media of all types. ChatGPT can provide motivation for starting many types of projects, though.

Learning how to work with it is a skill. Sometimes ChatGPT produces solid results on the first try. Sometimes it takes several iterations of a question to get good answers. Often it requires you to ask for elaboration or additional information. Sometimes it never provides good answers. That makes it much like web or database searching, which requires patience and persistence as you refine search terms, narrow your focus, identify specific file types, try different types of syntax and search operators, and evaluate many pages of results. Add AI to the expanding repertoire of digital literacies students need. (Teaching guides and e-books  are already available.)

Its perspective on popular culture is limited. ChatGPT is trained on text. It doesn’t have access to video, music or other forms of media unless those media also have transcripts available online. It has no means of visual or audio analysis. When I input lyrics to a Josh Ritter song, it said it had no such reference. When I asked about “a hookah-smoking caterpillar,” it correctly provided information about Alice in Wonderland but made no mention of the Jefferson Airplane song “White Rabbit.” Part of that is a matter of providing the right prompts. It is important to keep ChatGPT’s limitations in mind, though. (Another OpenAI tool, DALL-E, has been trained on a large number of images and visual styles and creates stunning images, as do other visual tools that use OpenAI’s framework.)

It lives in an artificial reality. I provided examples above about ChatGPT’s inability to acknowledge biases. It does have biases, though, and takes, as Maria Andersen has said, a white, male view of the world (as this article does). Maya Ackerman of Santa Clara University told The Story Exchange: “People say the AI is sexist, but it’s the world that is sexist. All the models do is reflect our world to us, like a mirror.” ChatGPT has been trained to avoid hate speech, sexual content, and anything OpenAI considered toxic or harmful. Others have said that it avoids conflict, and that its deep training in English over other languages skews its perspective. Some of that will no doubt change in the coming months and years as the scope of ChatGPT expands. No matter the changes, though, ChatGPT will live in and draw from its programmers’ interpretation of reality. Of course, that provides excellent opportunities for class discussions, class assignments, and critical thinking.

The potential is mindboggling. In addition to testing ChatGPT, I have experimented with other AI tools that summarize information, create artwork, iterate searches based on the bibliographies of articles you mark, answer questions from the perspectives of historical figures and fictional characters, turn text into audio and video, create animated avatars, analyze and enhance photos and video, create voices, and perform any number of digital tasks. AI is integrated in phones, computers, lighting systems, thermostats, and just about any digital appliance you can imagine. So the question isn’t whether to use use AI; we already are, whether we realize it or not. The question is how quickly we are willing to learn to use it effectively in teaching and learning. Another important question that participants in a CTE session raised last week is where we set the boundaries for use of AI. If I use PowerPoint to redesign my slides, is it still my work? If I use ChatGPT to write part of a paper, is it still my paper? We will no doubt have to grapple with those questions for some time.

Where is this leading us?

In the two months ChatGPT has been available, 100 million people have signed up to use it, with 13 million using it each day in January. No other consumer application has reached 100 million users so quickly.

For all that growth, though, the biggest accomplishment of ChatGPT may be the spotlight it has shined on a wide range of AI work that had been transforming digital life for many years. Its ease of use and low cost (zero, for now) has allowed millions of people to engage with artificial intelligence in ways that not long ago would have seemed like science fiction. So even if ChatGPT suddenly flames out, artificial intelligence will persist.

ChatGPT arrives at a time when higher education has been struggling with challenges in enrollmentfundingcosttrust, and relevance. It still relies primarily on a mass-production approach to teaching that emerged when information was scarce and time-consuming to find. ChatGPT further exposes the weaknesses of that outmoded system, which provides little reward to the intellectual and innovative work of teaching. If the education system doesn’t adapt to the modern world and to today’s students, it risks finding itself on the wrong side of the pod bay doors.

Cue the Strauss crescendo.

 

Posted on by Doug Ward