Technology

At CTE, we believe that multimedia enhances your teaching experience and increases student learning. Classroom multimedia includes, for example, PowerPoint, Camtasia screen and audio recording, digital recording, animations, student voting machines, document projection systems, transparencies, film, filmstrips, and whiteboards. Digital multimedia can be stored in Blackboard, KU's Learning Management System (LMS), a student/instructor Web-based interface for e-mail, asynchronous discussion groups, digital whiteboard, file exchange and storage, scores and grades, blogging, and online testing with secure exam.

CTE has compiled a list of links and sources (.docx) for you to browse as you consider how to incorporate technology into your classroom. The Center for Learning and Performance Technologies (C4LPT) also released a list of the "Top 200 Tools for Learning in 2017." In addition, we encourage you to watch this Two-Minute Mentor video with professors Paul Atchley and Greg Freix, in which they discuss their own strategies for utilizing instructional technology. 

In Teaching with Technology, David Brown states that "the computer assists professors in their delivery of the picture that is worth a thousand words, of sound accompanying text, of attention-grabbing animation." A PowerPoint presentation of a lecture's outline can help students see where the class is going and how to organize their notes. Digitally recorded demonstrations can be used when in-class demonstrations are not feasible, or when presenting the information to a large class that would have difficulty seeing an in-person presentation. Images or videos can be presented to reinforce lecture material.

Technology can also encourage active learning and initiate interactive exchanges between instructors and students. As Jose Antonio Brown says in Teaching Naked: How Moving Technology Out of Your Classroom Will Improve Student Learning, "e-communication can help to bridge the power differential inherent in education." In his book, he outlines several strategies for how to implement e-communication with our students, especially for those of us who are interested in establishing multiple channels of communication (utilizing Twitter and Facebook groups, for example) with students:

• Establish in the syllabus how you will communicate. This should include your maximum e-mail response time and if you accept chat, Skype, Facebook friend, or other network requests. How to contact you is vastly more important to most students than your office hours.
• Limit the forms of communication. You probably do not need to do both Facebook chat and Skype. Don't try to do everything at once. Ask students for casual feedback after class, but stick to your plan for a while before you try different or multiple channels at once. Do not randomly change your mode of communication.
• Create a schedule for yourself, follow through for an entire semester, and then reevaluate. When is the best time or the best day of the week to announce new assignments or provide your feedback on the last test?
• Do not mix the personal and the professional. (This is also an excellent principle to model for your students.) If you are going to post summaries on Twitter, do not add a post on your new puppy. Keep your personal information on a personal channel, which can be another Twitter feed or Facebook or some other network.
• It is fine, and even useful, to employ multiple methods of communication as long as you are clear and consistent. You might, for example, let students know that email is used for announcements and information about the readings but that you will tweet study questions. You could just as easily reverse this, but be clear and consistent. Students are used to filtering (i.e., blocking) certain stimuli, so it is essential to let students know that information coming on their phone can affect their grade.

Technology can also assist communication inside the classroom. For example, an image or video clip can be used as a discussion starter. Classroom responses systems (CRS; also referred to as "clickers") can be used to initiate discussions: you can present a thought-provoking question that corresponds with the day's lecture material, along with several possible responses. Then, ask students to use their clickers to select which response they most agree with. Use this information as the platform to start a discussion.

An iClicker is an app students can use on their phones, computers, or tablets to submit live responses to instructor questions. Access is provided through Educational Technology, so there is no charge to students or instructors. Separate hand-held devices are also available for purchase through the KU bookstore. 

In-class response systems increase active participation via individual student responses or peer interaction by allowing students to answer anonymous questions that help jumpstart discussions, by providing feedback to instructors about how student understanding of class material, and by giving students an idea of how their understanding of the material compares with that of their classmates. Instructors can also use clickers for mid-semester evaluations of the class as a whole.

Questions in which there is not a single clear answer work best with in-class polling systems. That allows instructors to have students talk with partners or in groups about why they chose a particular answer. After those discussions, instructors should poll students again and see whether responses have changed. That can lead to additional student discussion or provide an opportunity for the instructor to explain the concepts or ideas behind the questions. 

When used wisely and creatively, in-class polling systems provide many benefits to instructors and students, including engaging students, catalyzing class discussion, monitoring attendance, evaluating student mastery of concepts, adapting lectures in response to student understanding, increasing peer interaction and instruction, assessing student learning from assigned homework, and test preparation. Most challenges can be minimized by planning ahead. If you plan to use CRS, contact IT (864-8080 or itcsc@ku.edu). The University of British Columbia provides many examples and suggestions on using clickers. 

One way to expand on information discussed in class is the use of Blackboard discussion groups. You can use these groups to disseminate class information or to establish an arena in which students interact with one another about various topics or class activities. There are a number of ways to stimulate online discussions:

• Ask students to post their responses to a selected reading or homework problem and respond to their peers.
• Initiate a conversation on a topic not fully covered during class time.
• Have students post potential discussion questions for the next class.

Another way to deepen and assess student learning outside of class is to use online quizzes. These can be created on Blackboard, and questions could address in-class material or outside reading assignments. Requiring completion of online quizzes over reading assignments before class will increase the number of students who do the readings prior to class. Moreover, online quizzes can be set up in such a way that students can take them multiple times, thus gaining practice working with material and increasing understanding.

For courses where you might have students working in teams over a long period of time, we suggest becoming familiar with the CATME system, which, according to their website, "is a system of secure, web-based tools that enable instructors to initiate best practices in managing student teams." With CATME, you can assign students to teams, incorporate self and peer evaluations, allow students to rank teamwork, and make meetings more effective. CTE's Doug Ward has written about the benefits of CATME in Bloom's Sixth, the CTE Blog.

Leading discussions, as you can see from the above examples, requires us to maintain a balance between using our voices and encouraging students to use theirs. 

Resources: Brown, D.G. (2000). Ed. Teaching with Technology. Bolton, MA: Anker Publishing Company.

KU provides a number of different resources for faculty and instructional staff interested in integrating technology into the classroom:

Information Technology provides hands-on training and assistance with various classroom technology resources, such as Blackboard. And faculty can use IT equipment for scanning, digital video editing, CD-ROM production, and digital photography. Go to the IT page for information on upcoming workshops or contact them at itcsc@ku.edu.

KU Information Technology has developed a new model for technology support on campus. The Technology Support Center (TSC) model was created to provide better service to our customers, leverage the knowledge and skills of support teams and provide professional growth opportunities for support staff.

The TSC model is a hybrid between centralized and decentralized support models. This hybrid model is based on:

• Centrally managed support teams that are located in close proximity to the customers they serve
• A tiered structure that gives frontline support staff the ability to escalate particularly difficult service issues
• Shared decision-making between unit leader and KU IT to meet customer needs

In addition to the resources provided by TSC, you may also be interested in checking out the Technology for Teaching and Learning page, which contains a comprehensive inventory of the available tools in four broad categories--Performance and Evaluation, Collaboration and Communication, Content Management, and Audio/Video Production--to help you find the right tool to meet your needs.

Library Instructional Services offers instructor-led workshops on computing and information literacy topics, customized classes for KU courses and other groups, consulting services for individuals, and resources for instructors and learners. Go to the Libraries site for information on upcoming workshops or contact them using their Ask a Librarian tool.

Blackboard Learn provides training for faculty who need assistance integrating Blackboard into the classroom. Contact them at 864-2600 or blackboardsupport@ku.edu.

The Open Language Resource Center is an academic unit within the College of Liberal Arts and Sciences that seeks to promote the study of humanities through the use of technology and instructional media.

In addition to housing an audio/video collection of more than 16,000 items in 60 languages, the Center, located in 4070 Wescoe Hall, contains a 36-seat active learning classroom, two computer labs, a media-enhanced conference room, a soundproof recording studio, and a learning commons designed to facilitate collaborative work.