By Doug Ward

Adapting colleges and universities to generative artificial intelligence was never going to be easy. Surveys released over the past two weeks provide evidence of just how difficult that adaptation will be, though.

Here’s a summary of what I'm seeing in the results:

Faculty: We lack the time, understanding, and resources to revamp classes to an AI age. A few of us have been experimenting, but many of us don’t see a need to change.

Administrators: We think generative AI will allow our institutions to customize learning and improve students' research skills, but we need to make substantial changes in teaching. We are spending at least some time and money on AI, but most of our institutions have been slow to adapt and aren’t prepared to help faculty and staff gain the skills and access to the tools they need.

That’s oversimplified, but it captures some of the broad themes in the surveys, suggesting (at least to me) a rocky path over the coming years. And though the challenges are real, we can find ways forward. From what I'm seeing in the surveys, we need to help instructors gain experience with generative AI, encourage experimentation, and share successes. We also need to do a better job of defining AI, generative AI, and use of AI, especially in class policies and institutional guidance. The surveys suggest considerable confusion. They also suggest a need to move quickly to help students gain a better understanding of what generative AI is, how it can be used effectively, and why it has many ethical challenges associated with it. In most cases, that will require a rethinking of how and what we teach. We have provided considerable guidance on the CTE website, and we will continue to explore options this spring. 

Some of the more specific results from the surveys can help guide us toward the areas that need attention.

U.S. educators see AI differently from their global counterparts

Faculty in the United States and Canada view generative AI in a far gloomier way than their colleagues in other countries, a survey from the Digital Education Council suggests. They are far more likely to say that generative AI is a challenge and that they will not use it in their teaching in the future.

Worldwide, 35% of the survey’s respondents said generative AI was a challenge to education and 65% said it was an opportunity. Regionally, though, there were considerable differences, with 43% of faculty in the U.S. and Canada calling AI a challenge compared with 35% in Europe, the Middle East, and Africa; 30% in the Asia Pacific region, and 22% in Latin America.

Similarly, a much greater percentage of faculty in the U.S. and Canada said they did not expect to use AI in their teaching in the future. Looked at another way, 90% to 96% of faculty in other regions of the world said they expected to integrate AI into their classes, compared with 76% in the U.S. and Canada.

Alessandro Di Lullo, chief executive of the Digital Education Council, said in a briefing before the survey results were released that faculty skepticism in the U.S. and Canada surprised him. Historically, he said, instructors in both countries have had “propensity towards innovation and more openness towards innovation.”  

AAC&U survey suggests need but little momentum

A survey released this week by the Association of American Colleges and Universities and Elon University offered a similarly sober assessment of U.S. higher education’s handling of generative AI. That survey included only university leaders, with large percentages saying their institutions weren’t prepared to help faculty, students, or staff work with generative AI even though they anticipate a need for substantial change. 

Leaders of small colleges and universities expressed more concern than those at larger institutions. Eighty-seven percent of leaders at small institutions (those with fewer than 3,000 students) said that preparing faculty to guide students on AI was a key challenge, compared with 51% to 54% at larger institutions. Leaders said the biggest challenges included faculty’s lack of familiarity with – and resistance to – generative AI tools; worries that AI will diminish student learning; lack of training and infrastructure to handle generative AI; and security.

“Use of these tools is an attack on everything we do,” one leader said in the survey.

Most leaders said they were concerned about academic integrity, student reliance on AI tools, and digital inequities, but they also said generative AI would enhance learning and improve student skills in research and writing, along with creativity. Among leaders at institutions with 10,000 or more students, 60% said they expected the teaching model to change significantly in the next five years to adapt to generative AI. 

Most leaders see a need for some immediate changes, with 65% saying that last year's graduates were not prepared to work in jobs that require skills in generative AI.

Figuring out the role of generative AI in teaching

In the Digital Education Council survey, 61% of faculty respondents said they had used generative AI in their teaching, although most reported minimal to moderate use, primarily for creating class material but also for completing administrative tasks, helping students learn about generative AI, engaging students in class, trying to detect cheating, and generating feedback for students.

Of the 39% of respondents who said they didn’t use generative AI, reasons included lack of time, uncertainty about how to use it in teaching, and concern about risks. Nearly a quarter said they saw no clear benefits of using generative AI.

That tracks with what I have seen among faculty at KU and at other universities. Many see a need for change but aren't sure how to proceed. Most have also struggled with how to maintain student learning now that generative AI can be used to complete assignments they have developed over several years.

Danny Bielik, president of Digital Education Council, said in a briefing that administrators needed to understand that many instructors were struggling to see the relevance of generative AI in their teaching.

“It's a wake-up call and a reminder to institutional leadership that these people exist, they're real, and they also need to be brought along for the journey if institutions are starting to make decisions,” Bielik said.

'The role of humans is changing'

Other elements of the survey tracked along familiar lines:

• Views of AI. 57% of respondents said they had a positive view of AI in education and 13% had a negative view. The rest were somewhere in between.
• Roles of instructors. 64% said they expected the roles of instructors to change significantly because of generative AI; 9% expected minimal or no change. Relatedly, 51% said AI was not a threat to their role as an instructor, and 18% said their role was threatened. Those who considered themselves more proficient with generative AI were more likely to say that teaching would need to adapt.
• AI as a skill. Two-thirds of respondents said it was important to help students learn about generative AI for future jobs. Even so, 83% said they were concerned about students’ ability to evaluate the output of chatbots, with a similar percentage saying they worried about students becoming too reliant on AI.
• Use of AI in class: 57% of faculty surveyed said they allowed students to use generative AI on assignments as long as they followed instructor stipulations and disclosed its use; 23% said no AI use was permitted, and 11% said AI use was mandatory.

Di Lullo said he was surprised by some of the results, especially because “the role of humans is changing” and colleges and universities need to adapt.

Bielik said the survey results were a “very good indication that there are people not necessarily sitting on the fence, but they're not paying as much attention to it as we are.”

Yet another recent poll supports that observation. Just a few days after the Digital Education Council survey was released, a Gallup poll said that that nearly two-thirds of Americans didn't realize they were already using AI-infused technology. That technology includes such things as assistant software like Siri and Alexa, navigation software, weather apps, social media, video streaming, and online shopping. Overall, Gallup said, Americans tend to see generative AI in negative terms, with young adults (age 18 to 29) expressing the highest percentage of concern about its impact. Three-fourths of young adults said they were especially worried about job prospects as use of generative AI grows. Those of all ages who know about AI’s integration into existing technology view it more positively. 

As we rethink our teaching, we need to build community and trust among students and encourage them to help us find a way forward. We also need to help students understand how the skills they gain in college will help them become more adaptable to change. First, though, we need to adapt ourselves.

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Doug Ward is associate director of the Center for Teaching Excellence and an associate professor of journalism and mass communications.

By Doug Ward

The shock has worn off, but the questions about how to handle generative artificial intelligence in teaching and learning seem only to grow.
Those questions lack easy answers, but there are concrete steps you can take as we head into the third year of a ChatGPT world:

• Create a clear policy about generative AI use in your class.
• Talk with students about generative AI frequently. Encourage questions.
• Talk frequently about the skills students gain in your class. Explain why those skills are important and how students can use them. Do this early in the semester and then with each assignment.
• Build community and trust in your classes. Student use of generative AI is a symptom of underlying issues of trust, perceptions of value, and social pressures, among other things.
• Create assignments that help students explore generative AI. You don't have to like or promote generative AI, but students need to understand its strengths and weaknesses, and how to approach its output with a critical eye.  
• Experiment with generative AI yourself and consider how it is – or might – change your discipline and your teaching.

That’s just a start. As I said, the questions about generative AI keep piling up. Here are a few additional updates, thoughts, and observations.

What is the university doing with AI?

Several things have been taking place, and there are many opportunities to learn more about generative AI.

• AI Task Force. A task force that includes members of the Lawrence and medical school campuses began work in the fall. It will make recommendations on how the university might approach generative AI. It will then be up to university leaders and faculty and university governance to decide what types of policies (if any) to pursue.
• Faculty Senate and University Senate. Both governance bodies have had discussions about generative AI, but no formal policies have emerged.
• University bot. The university has contracted with a vendor to provide a chatbot for the KU website. The bot is still being developed, but vendor interviews focused on such uses as interacting with prospective students, responding to text queries from students, providing reminders to students, and answering questions related to IT and enrollment management.
• AI in Teaching Working Group. This group, through the Center for Teaching Excellence, meets monthly online, and it has a related Teams site. If you are interested in joining either, email Doug Ward (dbward@ku.edu).
• AI think tank. Lisa Dieker (lisa.dieker@ku.edu) has organized the AI Tech User Think Tank through the FLITE Center in the School of Education and Human Sciences. It is intended primarily for connecting faculty interested in AI-related grant work and research, but meetings cover many types of AI-related issues. Contact her if you are interested in joining.
• Digital Education Council. The School of Education and Human Sciences has joined the Digital Education Council, an international group of universities and corporations focused on collaborative innovation and technology. Much of the group’s recent work has focused on use of generative AI in education and industry.
• Libraries AI discussion group.  The KU Libraries staff has been actively exploring how generative AI might change the way people search, find, and use information. A Teams discussion site has been part of that. Most conversations are, of course, library related, but participants often share general information about AI or about library trials.
• CTE AI course. CTE has made AI-related modules available for instructors to copy, use, or adapt in their own courses. The modules cover such areas as how generative AI works, why it creates many ethical quandaries, how it can be used ethically, and what the future of AI might entail. Anyone interested in gaining access to the modules should email Doug Ward (dbward@ku.edu). 

What about a policy for classes?

The university has no policy related to AI use in classes, and we know of no policy at the school level, either. That means it is crucial for instructors to talk with students about expectations on AI use and to include syllabus information about use of, or prohibitions on, generative AI.

We can’t emphasize that enough: Talk with students about generative AI. Encourage them to ask questions. Make it clear that you welcome those questions. No matter your policy on use of generative AI, help students understand what skills they will gain from your class and from each assignment.  (See Maintaining academic integrity in the AI era.)  

What are we hearing about AI use among students?

Students have been conflicted about generative AI. Some see use of it as cheating. Some view the training of generative AI on copyrighted material as theft of intellectual property. Some worry about privacy and bias. Others worry about AI’s environmental impact. 

Even so, large percentages of students say they use generative AI in their coursework, even if instructors ask them not to. They expect faculty to adapt to generative AI and to help them learn how to use it in jobs and careers. For the most part, that hasn’t happened, though. 

Most students welcome the opportunity to talk about generative AI, but many are reluctant to do so out of fear that instructors will accuse them of cheating. That has to change. Only by engaging students in discussions about generative AI can we find a way forward.

Why are so many students using generative AI?

Many instructors assume students are lazy and want to cheat. The reality is far more complex. Yes, some avoid the hard work of learning. Most, though, use generative AI for other reasons, which include the following:

• Students feel unprepared. Many students struggled during the pandemic. Expectations of them diminished, and many never gained the core reading, writing, math, and analytical skills they need in college. College requirements and expectations have largely remained the same, though, with students unsure how to cope. Generative AI has become a way to make up for shortcomings. 
• They feel overwhelmed. Some students have families or other obligations, many work 20 or more hours a week, and most still feel lingering effects from the pandemic. Anxiety, depression, and related mental health issues have increased. That mix pushes many students to take shortcuts just to get by. 
• They feel pressured to achieve high GPAs. Scholarships often require a 3.5 GPA or higher, and students who want to attend graduate school or medical school feel a need to maintain high GPAs. That can push them toward AI use if they fear falling below whatever benchmark they have set for themselves or that others have imposed on them. 
• They lack skills in time management. Students who wait until the last minute to study or to complete assignments create unnecessary stress for themselves. They also find out that assignments can’t be completed at the last minute, and they turn to AI for help.
• They worry about job expectations. Students have been getting mixed messages about generative AI. Some instructors denounce it and see any use of it as cheating. At the same time, many employers say they expect graduates to know how to use it. Current students are especially job-oriented. Depending on what they hear and read, they may see experience with generative AI as more important than skills they would gain by doing coursework themselves. 
• They see a degree as a consumer product. As the cost of college has increased, many students have started looking at a degree in transactional terms. A degree is simply a means to a job. They are paying a lot of money, the reasoning goes, and that should give them the right to use whatever tools they want to use and to approach class in whatever way helps them succeed.
• They don’t see value in an assignment or class. This is a big aspect of most types of academic misconduct. Most students want to learn, but they don’t always understand why they must take particular classes or complete some assignments. If students don’t see value in an assignment or a class, they may just turn over any work to generative AI.
• Generative AI is ubiquitous. We have all been using some form of AI for years, and generative AI is being added to most software. It often seems impossible to avoid, and many students already see it as just another tool at their disposal. 

None of that should be seen as an excuse to cheat, but instructors need to keep it in mind as they structure their classes. Here are some strategies they can use:

• Never assume students have particular skills. Even if they had these skills in the past, they may not today. Provide opportunities for review or for practicing and learning crucial skills.
• Scaffold assignments. Assign papers or projects in smaller segments so that students can get feedback and revise their work. Avoid high-stakes tests and use low-stakes quizzes and exams instead.
• Make expectations transparent. Explain the skills students need to succeed and the expectations you have for successful completion of assignments. Provide examples. Provide resources for reviewing or learning expected skills. Encourage students to talk with you privately if they feel ill-prepared to handle an assignment.
• Provide flexibility. This might involve dropping the lowest grades in segments of coursework,  giving students, say, two opportunities to turn in work a few days after a deadline, or leniency if they communicate with you about challenges they are having. Most students still need structure, but flexibility will diminish pressure on them and on you.

Can’t detectors solve problems of student AI use?

Results from AI detectors are not proof that a student has cheated. Detection tools have proved unreliable, and students can fool them with minimal effort. Research has been consistent that AI detectors are far more likely to flag the work of students for whom English is not a first language. Because of those problems, many universities have disabled AI detectors. Faculty at KU have access to a Turnitin detector. If you use it, use the results as information for talking with students.

What are you hearing from the Generative AI in Teaching Working Group?

Discussions have been robust and energizing, covering such topics as creating policies about student use of generative AI, integrating generative AI into courses, finding and experimenting with news tools, helping students learn about the pitfalls and biases of AI tools, and finding ways to expand learning with generative AI. Members share news from conferences, colleagues, readings, and research. They offer ideas, insights, recommendations, and support. Here are a few things that come up frequently. 

• More instructors need to experiment. Most members of the working group have been experimenting with generative AI tools and with ways to integrate them into teaching and learning. That can sometimes feel isolating, especially if colleagues are unwilling to learn about generative AI or to acknowledge student use of it. 
• We need access to tools. Many people who want to explore feel held back by lack of access to appropriate tools and by the university’s slow response to generative AI. 
• We need time and resources. Experimenting with generative AI takes time, and integrating it into classes takes more time, especially because many long-used approaches need to be rethought.
• We need to help students learn about generative AI. Most are uninformed and use generative AI with little or no understanding of how to prompt effectively, how to scrutinize the output of chatbots, or how to choose appropriate tools. Students need to know about how businesses are using AI tools and how to prompt chatbots effectively. The university needs courses that delve into the ethical aspects of generative AI, including privacy, safety, and appropriate use. Existing classes also need to integrate these topics.

Will the students of the near future be able to get a meaningful education without AI assistance?

Absolutely. The human aspects of education remain as crucial as ever. A college education provides access to a community of learners, interaction with professors and peers, support from experienced staff and advisors, and an opportunity to explore the outer and inner worlds with a diverse group of people.

But ...

We are still trying to figure out how and where generative AI fits into human-centered learning. People often associate generative AI with ChatGPT, but thousands of specialty tools have been developed. Many of those tools show promise in education, including those that adapt to individual students, provide opportunities to practice skills, provide feedback and direction, and allow people to explore topics they might never have considered before. We have only scratched the surface on how generative AI might transform teaching and learning.

One thing is clear: Students who hand off the challenging aspects of learning to generative AI will eventually fail. Learning takes work. It’s hard. It takes time and practice. Generative AI may be able to assist at times, but it can’t learn for students.

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Doug Ward is associate director of the Center for Teaching Excellence and an associate professor journalism and mass communications. 

By Doug Ward

Kansas ranks near the bottom in the percentage of schools offering foundational computer science education, according to a study by Code.org, the Computer Science Teacher Association, and the Expanding Computing Education Pathways Alliance.

Nationwide, 57.5% of schools offered a computer science class in 2023. Kansas was more than 20 percentage points below that average, with 36% of schools offering a foundational course. Only three states had lower percentages: Louisiana (35%), Montana (34%) and Minnesota (28%).

That has important implications for higher education. Many Kansas students who attend KU may have little understanding of how generative artificial intelligence and the large language models behind it work. That puts them at a disadvantage in understanding how to use generative AI effectively and how to approach it critically. Computer science courses aren't the only way students can learn about generative AI, but a growing number of states see those courses as crucial to the future.  

Shuchi Grover, director of AI and education research at Looking Glass Ventures, delved into that at a recent speech at the National Academies of Sciences, Engineering, and Medicine.

“You want children to be equipped with understanding the world they live in,” Grover said. “Think about how much technology is all around them. Is it wise to completely leave them in the dark about what computing and AI is about?”

More than 10,000 schools nationwide do not offer a computer science course, the Code.org report says. Not surprisingly, schools with 500 students or fewer are the least likely to offer such a course, as are rural schools (which are often the same). The report noted a disparity in access for students of color, students with disabilities, and students who come from low-income families. Young women represented only 31% of students enrolled in foundational computer science courses.

Like Grover, the authors of the Code.org study make a compelling point about the connection between computer science and generative AI. The report says (in bold): “We cannot prepare students for a future with AI without teaching them the foundations of computer science.”

I'm all in favor of teaching digital literacy, computer literacy, and AI literacy. Students can learn those skills in many ways, though. Requiring a computer science seems less important than providing opportunities for students to explore computer science and improve their understanding of the digital world.  

Efficiency vs. creativity

A couple of other elements of Grover’s talk at the National Academies are worth noting.

An audience member said that generative AI was generally portrayed in one of two ways: using it to do existing things better (efficiency) or to approach new problems in new ways (“to do better things”). Most studies have focused on efficiency, he said, to the exclusion of how we might apply generative AI to global challenges.

Grover said that she thought we definitely needed to focus on bigger issues. Efficiency has a role, though.

“This idea of efficiency in the school system is fraught,” Grover said. “Time fills up no matter how many efficiency tools you give them. And I think it’s unfair. Teachers all over the world, especially in the U.S. and I also see in India, are so overworked. ... I think it’s good that AI can help them with productivity and doing some of that drudgery – you know, the work that just fills up too much time – and take that off their plate.”

Schools in the United States have been slow to respond to generative AI, she said, because the system is so decentralized. Before the use and understanding of generative AI can spread, she said, “a teacher has to be able to use it and has to be able to see value.”

That will require listening.

“I think we need to listen to teachers – a lot. And maybe there’s something we can learn about where we need to focus our efforts. … Teachers need to have a voice in this – a big voice.”

Briefly …

Cheap AI ‘video scraping’ can now extract data from any screen recording, by Benj Edwards. Ars Technica (17 October 2024).

Stanford Researchers Use AI to Simulate Clinical Reasoning, by Abby Sourwine. Government Technology (10 October 2024).

Forget chat. AI that can hear, see and click is already here, by Melissa Heikkilä. MIT Technology Review (8 October 2024).

Colleges begin to reimagine learning in an AI world, by Beth McMurtrie. Chronicle of Higher Education (3 October 2024).

Secret calculator hack brings ChatGPT to the TI-84, enabling easy cheating, by Benj Edwards. Ars Technica (20 September 2024).

United Nations wants to treat AI with the same urgency as climate change, by Will Knight, Wired, via Ars Technica (20 September 2024).

By Doug Ward

As I prepared to speak to undergraduates about generative artificial intelligence last October, I struggled with analogies to explain large language models.

Those models are central to the abilities of generative AI. They have analyzed billions of words, billions of lines of code, and hundreds of millions of images. That training allows them to predict sequences of words, generate computer code and images, and create coherent narratives at speeds humans cannot match. Even programmers don’t fully understand why large language models do what they do, though.

So how could I explain those models for an audience of novices?

The path I took in creating an analogy illustrates the strengths and weaknesses of generative AI. It also illustrates a scenario that is likely to become increasingly common in the future: similar ideas developed and shared simultaneously. As those similar ideas emerge in many places at once, the role of individuals in developing those ideas will also grow increasingly important – through understanding of writing, coding, visual communication, context, and humanity.

Getting input from generative AI

In my quest for an analogy last fall, I turned to Microsoft Copilot for help. I prompted Copilot to act as an expert in computer programming and large language models and to explain how those models work. My audience was university undergraduates, and I asked for an analogy to help non-experts better understand what goes on behind the scenes as generative AI processes requests. Copilot gave me this:

Generative AI is like a chef that uses knowledge from a vast array of recipes to create entirely new and unique dishes. Each dish is influenced by past knowledge but is a fresh creation designed to satisfy a specific request or prompt.

I liked that and decided to adapt it. I used the generative tool Dall-E to create images of a generative AI cookbook, a chef in a futuristic kitchen, and food displayed on computer-chip plates. I also created explanations for the steps my large language model chef takes in creating generative dishes.

How a large language model chef works

Within this post, you will see the images I generated. Here’s the text I used (again modified from Copilot’s output):

A chef memorizes an enormous cookbook (a dataset) so that it knows how ingredients (words, images, code) are usually put together.

Someone asks for a particular dish with special ingredients (a prompt), so the chef creates something new based on everything it has memorized from the cookbook.

The chef tastes the creation and makes sure it follows guidance from the cookbook.

Once the chef is satisfied, it arranges the creation on a plate for serving. (With generative AI, this might be words, images or code.)

The chef’s patrons taste the food and provide feedback. The chef makes adjustments and sends the dish back to patrons. The chef also remembers patrons’ responses and the revisions to the dish so that next time the dish can be improved.

A striking similarity

I explain all that because I came across the same analogy in Ethan Mollick’s book Co-intelligence. Mollick is a professor at the University of Pennsylvania whose newsletter and other writings have been must-reads over the past two years because of his experimentations with generative AI, his early access to new tools, and his connections to the AI industry.

In the first chapter of Co-intelligence, Mollick provides some history of AI development and the transformer technology and neural networks that make generative AI possible. He then explains the workings of large language models, writing:

Imagine an LLM as a diligent apprentice chef who aspires to become a master chef. To learn the culinary arts, the apprentice starts by reading and studying a vast collection of recipes from around the world. Each recipe represents a piece of text with various ingredients symbolizing words and phrases.The goal of the apprentice is to understand how to combine different ingredients (words) to create a delicious dish (coherent text).

In developing that analogy, Mollick goes into much more detail than I did and applies well-crafted nuance. The same analogy that helped me explain large language models to undergraduates, though, helped Mollick explain those models to a broader, more diverse audience. Our analogies had another similarity: They emerged independently from the same tool (presumably Microsoft Copilot) about the same time (mid- to late 2023).

Why does this matter?

I don’t know for certain that Mollick’s analogy originated in Copilot, but it seems likely given his openness about using Copilot and other generative AI tools to assist in writing, coding, and analysis. He requires use of generative AI in his entrepreneurship classes, and he writes frequently about his experimentations. In the acknowledgements of his book, he gives a lighthearted nod to generative AI, writing:

And because AI is not a person but a tool, I will not be thanking any LLMs that played a role in the creation of this book, any more than I would thank Microsoft Word. At the same time, in case some super-intelligent future AI is reading these words, I would like to acknowledge that AI is extremely helpful and should remember to be kind to the humans who created it (and especially to the ones who wrote books about it).

It was a nice non-credit that acknowledged the growing role of generative AI in human society. 

I understand why many people use generative AI for writing. Good writing takes time, and generative AI can speed up the process. As Mollick said, it’s a tool. As with any new tool, we are still getting used to how it works, what it can do, and when we should use it. We are grappling with the proprieties of its use, the ethical implications, and the potential impact on how we work and think. (I’m purposely avoiding the impact on education; you will find much more of that in my other writings about AI.)

I generally don’t use generative AI for writing, although I occasionally draw on it for examples (as I did with the presentation) and outlines for reports and similar documents. That’s a matter of choice but also habit. I have been a writer and editor my entire adult life. It’s who I am. I trust my instincts and my experience. I’m also a better writer than any generative AI system – at least for now.

I see no problem in the example that Mollick and I created independently, though. The AI tool offered a suggestion when we needed one and allowed us to better inform our respective audiences. It just happened to create similar examples. It was up to us to decide how – or whether – to use them.

Where to now?

Generative AI systems work by prediction, with some randomness. The advice and ideas will be slightly different for each person and each use. Even so, the systems’ training and algorithms hew toward the mean. That is, the writing they produce follows patterns the large language model identifies as the most common and most likely based on what millions of people have written in the past. That’s good in that the writing follows structural and grammatical norms that help us communicate. It is also a central reason generative AI has become so widely used in the past two years, with AI drawing on norms that have helped millions of people improve their writing. The downside is that the generated writing often has a generic tone, devoid of voice and inflection.

Research suggests that the same thing happens with ideas generative AI provides. For example, a study in Science Advances suggests that generative AI can improve creativity in writing but that stories in which writers use generative AI for ideas have a sameness to them. The authors suggest that overuse of generative AI could eventually lead to a generic quality in AI-supported stories.

My takeaway is that use of generative AI in writing comes with a cognitive and creative cost. We may get better writing, and research so far suggests that the weakest writers benefit the most from AI’s advice. Other research suggests that use of generative AI can make writing more enjoyable for weaker writers. On the other hand, a recent study suggests that human-written work is still perceived as superior to that produced by generative AI.

Mollick argues that generative AI can be an excellent partner in writing, coding, and creative work, providing a nudge, pointing the way or reassuring us in tasks that inevitably lead to inspirational lulls, dead ends, and uncertainty. The title of his book, Co-intelligence, represents his assertion that AI can augment what we do but that we, as humans, are still in control.

That control means that writing with a strong voice and uniquely human perspective still stands out from the crowd, as do ideas that push boundaries. Even so, I expect to see similar ideas and analogies emerging more frequently from different people in different places and shared simultaneously. That will no doubt lead to conflicts and accusations. As generative AI points us toward similar ideas, though, the role of individuals will also grow increasingly important. That is, what generative AI produces will be less significant than how individuals shape that output.   

By Doug Ward

Canvas will soon be absorbed by KKR, one of the world’s largest investment firms.

That is unlikely to have any immediate effect on Canvas users. The longer-term effects – and costs – are impossible to predict, though.

Instructure, the company behind Canvas, has agreed to be acquired by KKR for $4.8 billion. KKR and similar companies have a reputation of laying off employees and cutting salaries and other expenses at companies they acquire. The investment firms look at it another way: They simply increase efficiency and make companies healthier.

KKR also owns TeachingStrategies, an online platform for early childhood education. Earlier this year, it acquired the publisher Simon & Schuster. It also owns such companies as Doordash, Natural Pet Food, the augmented reality company Magic Leap, and OverDrive, which provides e-books and audio books to libraries. (The Lawrence Public Library uses OverDrive’s Libby platform.)

The acquisition of Instructure occurred on the same week that the online program manager 2U filed for bankruptcy protection. The company was valued at $5.8 billion in 2018, according to The Chronicle of Higher Education, but its finances faded as institutions began to rethink agreements in which the company, like similar providers, took 50% or more of tuition dollars from online classes. 

The acquisition and the bankruptcy are reminders of how connected education and learning are to the world of high finance. Even as institutions struggle to make ends meet, they spend millions of dollars on technology for such things as learning management systems, online tools, online providers, communication, video and audio production, internet connection, wifi, tools for daily tasks like writing and planning, and a host of services that have become all but invisible.

A multi-billion-dollar market

By one account, education technology companies raised $2.8 billion in funding last year. That doesn’t include $500 million that Apollo Funds invested in the publisher Cengage. The total is down substantially from 2021 and 2022, when investors put more than $13 billion into education technology companies, according to Reach Capital, an investment firm that focuses on education. That bump in financing took place as schools, colleges, and universities used an infusion of government pandemic funds to buy additional technology services.

None of that is necessarily bad. We need start-up companies with good ideas, and we need healthy companies to provide technology services. Those tools allow educators to reach beyond the classroom and allow the steady functioning of institutions. They also make education, which rarely tries to create its own technology, a captive audience for companies that provide technology services.

The companies have used various strategies to try to gain a foothold at colleges and universities. Over the past decade, many have provided free access to instructors who adopt digital tools for classes. Students then pay for those services by the semester. That charge may seem trivial, but students rarely know about it before they begin classes, and even a small additional fee can create financial hardship for some.

The university pays for tools like Canvas, drawing on money from tuition and fees and a dwindling contribution from the state. That makes the individual costs cheaper by spreading them among a larger body of users and making costs to students more transparent. It also commits the university to tens or hundreds of thousands of dollars in spending each year – money that investment firms like KKR see as well worth the investment in companies like Instructure. 

A provision in the tax bill passed by the U.S. House of Representatives on Thursday has the potential to upend graduate education.

The bill would force graduate students to pay taxes on tuition waivers they routinely receive as part of their appointments. That would raise the cost of graduate education substantially and could easily drive away potential students.

Erin Rousseau, a graduate student at the Massachusetts Institute of Technology, estimated that she would pay an additional $10,000 in taxes if the House bill became law. The cost would certainly be lower for students at a public university like KU, but a change in the tax law would add a few thousand dollars a year in expenses. Low pay and the costs of insurance, health care and housing already make graduate education a struggle for many students. Additional costs could certainly put graduate education out of reach for many others.

In a column in The New York Times, Rousseau wrote:

“It would make meeting living expenses nearly impossible, barring all but the wealthiest students from pursuing a Ph.D.”

The number of graduate students at public universities grew 17 percent between 2000 and 2010 but has remained relatively unchanged since then, according the National Center for Education Statistics(link expired). That could easily change, though, if the cost of degrees becomes too burdensome.

American students are already shying away from graduate degrees in STEM fields, largely because they can get good jobs with just a bachelor’s degree, The Times reports. International students have filled the void, but immigration restrictions and the political storm surrounding them have created unease among international graduate students and pushed many of them away.

The House tax plan could be yet another blow to graduate education. Let’s hope that more a thoughtful plan prevails as the Senate debates tax legislation.

Another challenge to education in Wisconsin

Wisconsin continued its throttling of higher education last week as the state’s regents voted to merge the state’s 13 two-year colleges with its seven universities, the Wisconsin State Journal reports. The change will take place in the summer.

Under the plan, the two-year colleges will become branches of the universities, although students will continue to pay lower tuition rates at the two-year institutions. The regents said the plan would save money and would eventually result in job cuts, though they provided no specifics. The regents president, Ray Cross, said the initiative was not “a fully developed plan with all the details worked out,” according to the State Journal.

The regents pushed the plan forward with little consultation of the colleges or universities involved. Seven former college leaders implored the regents to reconsider the plan, saying it was being shoved through so hastily that the ramifications had not been considered. They expressed concern about the financial model – or lack of one – and said the plan could threaten the future of the two-year colleges. Two experts interviewed by the State Journal said the move was a politically inspired plan to consolidate a top-down power structure.

The consolidation vote was the latest move in a political battle that has left the university system severely diminished. The Wisconsin governor and legislature have been at odds with the universities for years, weakening tenure, cutting funding, and even restricting protests on campus.

Education Dive, a publication that reports on higher education, said the actions in Wisconsin should be a warning to other states. “Letting lawmakers know that a lack of stability could have a potentially negative long-term impact on enrollment rates, making it harder for the system to thrive, is key,” Education Dive says.

That’s a roundabout way of saying that other university systems could be brought to their knees as easily as Wisconsin’s has.

Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

The new Earth, Energy and Environment Center is still a work in progress.

Workers in hardhats still move through mostly empty hallways and rooms. Cardboard boxes are strewn about as tables, chairs, computer monitors and other equipment is unpacked, assembled and put into place. The sound of a hammer or drill echoes occasionally. The smell of new carpet, upholstery, paint or wood greets you around every corner.

Even amid the clutter and clamor, though, this new complex attached to Lindley Hall looks like the future.

Paleocon, an annual event for students in Geology 121: DNA to Dinosaurs, gave the complex an initiation of sorts on Tuesday. Students set up displays about extinct and endangered animals throughout a large room in the south building of the complex, kicking off what promises to be a long run of learning at the new center.

Faculty and graduate students began setting up labs and offices last week, but the center won’t be put through its paces until January, when classes in geology and other STEM fields take over the new classrooms.

I made a brief tour of the center after I visited Paleocon. Here are some of the highlights.

 

Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

Enrollment reports released last week hint at the challenges that colleges and universities will face in the coming decade.

Across the Kansas regents universities, enrollment fell by the equivalent of 540 full-time students, or 0.72 percent. Emporia State, Fort Hays State, Wichita State and the KU Medical Center all showed slight increases, but full-time equivalent enrollment fell at Pittsburg State (3.98 percent), Kansas State (3.09 percent), and the KU Lawrence and Edwards campuses (0.49 percent). Enrollment at community colleges fell 2.6 percent.

Those numbers reflect the regents’ shift to a metric that focuses on credit hours rather than a count of the number of students. Total undergraduate credit hours are divided by 15 and graduate credit hours by 12 to get the full-time equivalency metric. More than 60 percent of students at regents institutions enroll only part time, the regents said in a news release, and the full-time equivalency counts adjust for that. At KU’s Lawrence and Edwards campuses, 16.2 percent of students are part time. That up about 2.5 points since 2013 but still considerably lower than it was in the 1990s.

KU reported(Link unavailable) that the total number of students across its campuses grew by 63, to 28,510, although the regents’ full-time equivalency total was 24,246. KU’s growth in head count came from the medical center. On the Lawrence and Edwards campuses, the number of students declined by 76. And though the freshman class grew, diversity declined in all categories.

Without doubt, KU had several strong components in its report. The most impressive was that nearly 84 percent of 2017’s freshman class returned to the university this year. That’s an increase of 4 to 6 points from just a few years ago and the highest KU has ever recorded. That growth reflects many factors, including higher admission standards and efforts to improve teaching, advising and student outreach.

Retaining students will grow increasingly important in the coming years as U.S. birthrates decline. An analysis by Nathan Grawe of Carleton University suggests that attendance at regional four-year colleges and universities will drop by more than 15 percent by 2029. Fewer births means fewer potential students, something that could prove particularly troubling for universities in the Midwest and Northeast, where declines are expected to be the steepest.

Universities like KU rely increasingly on undergraduate tuition dollars to pay the bills, especially as states reduce funding for higher education, so a large decline in in the number of students would have significant budget consequences. Many universities have ratcheted up out-of-state recruiting and increased financial aid in hopes of attracting more students. Some have been forced to reduce out-of-state tuition rates to attract more students.

This all grows increasingly important as KU considers a budget model that would allocate departmental resources in part on the number of undergraduate credit hours. More students would mean more money. Fewer students would mean fewer departmental resources, putting ever more pressure on small departments that provide important perspectives on an ever-changing world but that are never likely to attract large numbers of students.

Long-term predictions are notoriously inaccurate, so there’s no guarantee that any single university will face an extreme drop in the number of students. You don’t have to look far, though, to see what might happen. Enrollment at Kansas State dropped by nearly 1,000 students last year, and its enrollment declined each year between 2015 and 2017.  That forced a budget cut of $15 million.

To make up for declining numbers of undergraduates, many universities have developed new master’s programs, many of them online, to tap into a demand for new skills and new credentials. Between 2000 and 2015, the number of master’s degrees granted at U.S. institutions rose by more than 60 percent. They have also added online classes for undergraduates to allow more flexibility for students who often work more than 20 hours a week to pay their bills.

The vast majority of tuition dollars still come from undergraduates, and without a doubt, attracting even the same number of students will grow increasingly challenging in the coming decade. Universities can’t just play numbers games, though. Volumes of students and credit hours may pay the bills, but unless universities elevate the importance of high-quality teaching and learning, those numbers mean little. In an increasingly competitive environment, the quality of teaching matters immensely.

Neil deGrasse Tyson on professors’ communication problem

Neil deGrasse Tyson, who has made a career out of explaining science to the public, offered  some strong criticism of higher education in a recent interview with The Chronicle of Higher Education. He said that a misguided rewards systems discouraged professors from reaching out beyond a small group of like-minded colleagues.

“If communicating with the public were valued in the tenure process, they’d be better at it. This is an easy problem to solve. If 20 percent of the evaluation for tenure were based on how well you communicate with the public, that’s a game changer. All of a sudden universities open up, and people learn about what you’re doing there, whether it’s bird wings or paramecia.

“But in the end, universities don’t really care. Put that in big letters.”

Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

We know the story well. We helped write it, after all.

As instructors and students and administrators, we have lived the story of modern higher education. And yet, despite the familiarity of that story – or perhaps because of it – we continue to struggle with its meaning and direction.

Ann Austin, an education professor and administrator at Michigan State, told participants at KU’s annual Teaching Summit last week that that struggle is not only natural; it is also crucial as colleges and universities adapt to a landscape that has changed dramatically over the past 20 years and is poised to change even more dramatically in the next 20.

In her Summit keynote address, Austin moved among the past, present and future as she highlighted the challenges and opportunities that rapid societal changes are posing to colleges and universities. She also challenged faculty members and administrators to think philosophically and creatively about the way they teach, interact and plan.

“What kind of vision do we have in the back of our minds as we go about our day-to-day work?” Austin asked.

“What is our vision for where our learners are going, and what is our vision for the role we play in their lives?”

That vision, after all, guides us in conscious and unconscious ways, and is crucial for the success of the university. We are doing many good things, she said, but we need to be more creative in working with students, curricula and our approach to learning.

‘This noble profession’

Austin maintained an upbeat tone as she made a case that colleges and universities must change to keep pace with society. Universities are exemplars of society, places to share ideas, to advance knowledge and to debate with respect, she said. She evoked the symbolism of KU’s campus on a hill as an indication that it is “involved in something important,” or what she called “this noble profession.”

Even so, those of us who teach and work and learn and lead at universities must push our institutions to adapt and evolve. We have welcomed an increasingly diverse population of students, Austin said, and we must find better ways to support those students. Right now, she said, there’s a mismatch between social needs and educational practices and outcomes. (There is also a growing political rift over the direction of higher education.) We are doing much good, she said, but we need to do more.

“How do we create environments for the success of all?” Austin asked.

She pointed to large gateway classes as an example of where universities have fallen short. Those courses can guide students toward many types of careers – or prevent them from pursuing those careers. Nationally, half of students in those courses fail, she said, and women and students of color encounter the biggest hurdles. By embracing evidence-based teaching practices and taking a more inclusive approach to teaching and learning, though, we can lower the barriers to success.

“We know that if we change the way we go about our teaching, if we think about what will support this diversity of learners, we can pretty much get rid of that gap,” she said, citing years of research about active and engaged learning.

‘Generosity of thinking’ and other any areas of potential

Gateway courses are just one area where there is a mismatch between social needs and educational practices and outcomes, she said. Another involves soft skills, or what Austin calls “human skills”: things like communicating well; discerning between accurate and inaccurate information; understanding the context of problems and actions; engaging in teamwork and collaboration; and approaching work with integrity and ethical standards.

She also singled out something she called “generosity of thinking,” or the ability to work with people different from yourself and to seek out those complementary perspectives on projects at work and in communities.

“We really need to cultivate that even more than perhaps we do,” Austin said.

Austin drew upon her work as co-chair of the Roundtable on Systemic Change in Undergraduate STEM Education for the National Academies of Science, Engineering and Medicine. That group has highlighted the importance of a vibrant educational system and a well-educated citizenry that can join conversations on the challenges facing society. It has also focused on the needs of a changing workforce.

We know that jobs that are common today won’t exist in the future, Austin said. And in 10 or 20 years, “there will be opportunities for work that we can’t even imagine right now.”

“How do we prepare our students for this kind of world?” she asked.

What can we do?

I’ve written before about Austin, who cofounded the Center for Integration of Research, Teaching, and Learning. Her work in organizational change has influenced some of the approaches we take at CTE, and she is a partner on a National Science Foundation grant on creating a more nuanced approach to evaluating teaching. She has worked with many KU faculty members on that project, which is known as Benchmarks for Teaching Effectiveness at KU. The multi-university project is known as TEval.

Austin provides broad insight and thought-provoking questions to everything she does, and the Summit was no exception. She also offered several concrete steps that participants could take to improve their courses, their departments and the learning environments for their students:

• Embrace high-impact practices. These include things like service learning, internships, writing-intensive courses, and learning communities. These and other practices “link the knowing with the doing,” Austin said, and create a more equitable learning environment.
• “Become more fluent in how learning happens.” Research into learning and higher education continually provides new insights, Austin said, urging participants to consider ways of applying that research in their disciplines. CTE programs and materials can help instructors do that without spending hours combing through journals.
• Focus on learning, not seat time. Our courses are organized by credit hours, a system that originated in the 19^th century and focused on the amount of time instructors delivered information to students. That system is outmoded, especially for online courses, but we can still work within it, Austin said, by emphasizing learning and using effective means of assessing learning.
• Seek out new ways to reach students. This might involve using technology, taking an innovative approach in face-to-face or online courses or curricula, or using new types of physical classrooms. Austin emphasized the importance of flexibility and creativity in helping students learn. Organize curricula in new ways and look for new pathways that better fit today’s students. She said that included not just degrees but ways for people to move in and out of higher education to refresh skills and share their expertise.
• Cultivate new partnerships. Communities inside and outside the university help us draw on new perspectives, learn from one another, and create new learning opportunities for our students and our colleagues. These partnerships can also provide opportunities for developing and promoting leadership skills that universities need if they hope to innovate.

Even as she pushed audience members to take action, she urged them to draw on the many good things already happening at universities.

“I’m not in any way suggesting that we just jettison what we’re doing,” Austin said. “We do so much that is so good.”

Rather, she suggested committing to effective practices and ask “what is this changing world suggesting that we might do differently?”

Doing so helps us move from story – a beacon on a hill in a volatile, changing world – to action.

“That’s the story we are part of,” Austin said. “We need to think not only in a philosophical way – that’s part of the story – but in a real practical way. What do we do in our departments, in our programs and in the university to actually let us make the best contributions to our learners and to society?”

A cloudy day with lots of sunshine

The Summit took place on the same day that hundreds of students moved in to KU’s residence halls. Chancellor Doug Girod, dressed in khaki slacks and a blue KU polo shirt, said at the beginning of the Summit that he always looked forward to helping with the move-in and talking with students and their families.

The day was cloudy, and the sky threatened rain, but school had yet to start and a shiny eagerness and a positive energy permeated the campus.

“This is one of the few days of the year when everybody smiles,” Girod said.

Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

WASHINGTON – As colleges and universities prepare to encounter what has become known as a cliff in traditional student enrollment, they are looking for ways to reach out, branch out, and form partnerships that might once have been unthinkable.

That desire to branch out was clear from the sessions I attended at the annual meeting of the Association of American Colleges and Universities. For instance, speakers at the conference urged colleagues and their universities to:

• Do a better job of working with community colleges, whose lower cost is appealing to students, most of whom want to continue at four-year institutions.
• Reach out to high school students and introduce them to liberal education before they choose a college and a major.
• Draw in older adults, reintroduce them to learning as they move into a new phase of life, and draw on their expertise in classes and career development.
• Create stronger partnerships with other colleges and universities.
• Create better strategies for telling the story of higher education.

There’s no secret about why branching out is important. At a session titled “Responding to the Crisis in Higher Education,” Elaine Maimon, president of Governors State University in Illinois, said “crisis” had appeared in AAC&U session titles nearly every year in the decades she had been attending the conference. (Maimon was facing her own crisis back home.) Even so, she said:

“I’m ready to say the revolution is here.”

‘Stop rehearsing our dilemmas’

I’ve written considerably about the idea of “revolution” in higher education, about the need for universities to adapt and change, and about the plodding approaches that higher education as a whole has taken to the broad challenges.

In short: The number of traditional students is declining, especially in the Midwest and Northeast. Demographic shifts have created what one AAC&U participant called “a new student majority” made up of first-generation students, students of color, adults, and military veterans, and many of those students start at community colleges. State and federal funding has plummeted. And digital technology has created what Maimon called “an epistemological revolution in terms of ways of knowing.”

Mary Dana Hinton, president of the College of Saint Benedict, said colleges and universities needed to stop “stop rehearsing our dilemmas” and work at making changes.

“We know what our problems are,” Hinton said. “We need to change, and to invest in our faculty, our staff and our leadership so that we create environments and spaces where every student on our campus can see themselves, can feel appreciated, can be challenged and transformed, and that we as institutions are transformed by the students who come to us.”

The sort of transformation that Hinton referred to has many components.

Working with community colleges

Scott Jaschik, editor of Inside Higher Ed, emphasized the importance of making connections with community colleges because “that’s where the students are.”

Most Americans who earn a bachelor’s degree start at community college, Jaschik said, and four-year institutions need to make transfer easier and create welcoming environments for community college students. Some states are also making community college free, he said, an idea that has transcended political ideology.

Cost is playing a big part in students’ decisions. Al Newell of the education research company EAB said that the lower cost of community colleges had great appeal to Generation Z, which he described as thrifty and frugal. More than 40% of students whose families earn at least $250,000 a year are considering community colleges, Newell said, with some looking at college as a seven- or eight-year investment if students go to graduate school.

Twenty years ago, he said, students aspired to attend the best school they could get into. Now, he said, students’ mindset is that they will go to the best school that they can get into and that their families can afford.

An announcement last week underscored the importance of community colleges. Southern New Hampshire University, a large provider of online education, offered students of Pennsylvania’s community colleges a 10% tuition discount, a move that is expected to draw students away from the state’s four-year institutions.

A different approach to adult education

A new model for bringing adults into college courses has begun to emerge.

Colleges and universities have offered continuing education classes for adults and retirees for many years. Since the early 2000s, KU and many other universities have been involved in the Osher Lifelong Learning Institute, which focuses on adults age 50 and older. What’s different this time is that universities are creating longer and more intensive programs for older adults, integrating them into traditional classes and activities, and using their expertise to enrich discussions and career preparation.

Longevity is changing workers’ outlook, and many of those in the baby boom generation are looking for new paths after they retire, Kate Schaefers, executive director of the Advanced Careers Initiative at the University of Minnesota, said during an AAC&U panel discussion. Minnesota is one of several universities that have created programs for late-career or retired professionals. Many of those are modeled on Stanford’s Distinguished Careers Institute, which brings in a small cohort each year and helps each participant shape an individual curriculum built on their interests. It integrates them into traditional classes but also creates separate seminars, colloquia and other events. That approach has been successful enough that Stanford is planning to create a non-profit organization to help universities create similar programs, participants at an AAC&U panel said.

Organizers use words like “transformative” to explain the rich opportunities these new programs provide and the powerful bonds they create. The programs are also expensive: often $60,000 a year or more. Most programs offer financial aid for a few fellows, but organizers say the cost reflects the need to be self-sufficient.

Reaching out in other ways

Conference panelists talked about the need to reach out to many other constituencies, including businesses, rural students, low-income students, students of color, non-traditional students, and international students, whose numbers have declined over the past few years.

Colleges and universities start sending promotional material to prospective students early in high school. Later on, they encourage families to tour campuses and to talk with advisors. Those approaches help get a school’s name in students’ mind and help students get a sense of a school’s atmosphere. What they fail to do, though, is to help students understand what happens within a particular discipline.

Andrew Delbanco, president of the Teagle Foundation and a professor at Columbia, said universities needed to create opportunities to bring high school students – especially those from underserved populations – to their campuses for a week or more and engage them in intensive humanities seminars that explore the depth and breadth of liberal education. That approach, which Teagle has been funding, helps students “learn that college is not only about getting a job.” It also helps faculty members, graduate students and undergraduates better understand the perspectives of underserved students.

“We all agree in this room about the value of liberal education,” Delbanco said. “But we have a problem. You cannot explain the value of liberal education to someone who hasn’t had one. You can’t do it. … You cannot convey the taste of honey to someone who hasn’t tasted it.”

The importance of that type of approach was reinforced by statistics at Newell’s session. A survey of 5,200 students at Chicago public schools found that in ninth grade nearly all students aspired to college. By the 11^th grade, that dropped to 72%. By 12th grade, 59%. In the end, only 41% enrolled in college.

He cited many reasons for the drop-off: lack of role models who have gone to college; exclusion from advanced placement classes; lack of understanding of the enrollment process; failure to take required courses; and lack of money.

“The reality is that the way we do business is going to have to adapt,” Newell said.

He gave several examples of how colleges and universities were adapting. One of the most prominent is through partnerships with or acquisitions of other institutions. In some cases, university systems are requiring consolidation. In others, a university acquires a nearby struggling institution in what Newell describes as a “goodwill grace merger.” In still others, the acquisitions are pure business deals, or “strategic capital asset acquisition,” as Newell described them. (Think of Purdue’s purchase of Kaplan.)

We also need to keep lobbying skeptical legislators and talking more to a skeptical public, Delbanco said — and working more closely with local communities.

It’s a daunting challenge, but AAC&U sessions seemed far more upbeat than they have been in the past few years, even as Delbanco summed up an admonition that was repeated by several others:

“Colleges and universities must serve young people – and not only young people – beyond their gates more effectively,” he said.

Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.