Doug Ward


How K-12 education connects to AI literacy in college


How K-12 education connects to AI literacy in college

By Doug Ward

Kansas ranks near the bottom in the percentage of schools offering foundational computer science education, according to a study by Code.org, the Computer Science Teacher Association, and the Expanding Computing Education Pathways Alliance.

Nationwide, 57.5% of schools offered a computer science class in 2023. Kansas was more than 20 percentage points below that average, with 36% of schools offering a foundational course. Only three states had lower percentages: Louisiana (35%), Montana (34%) and Minnesota (28%).

That has important implications for higher education. Many Kansas students who attend KU may have little understanding of how generative artificial intelligence and the large language models behind it work. That puts them at a disadvantage in understanding how to use generative AI effectively and how to approach it critically. Computer science courses aren't the only way students can learn about generative AI, but a growing number of states see those courses as crucial to the future.  

Shuchi Grover, director of AI and education research at Looking Glass Ventures, delved into that at a recent speech at the National Academies of Sciences, Engineering, and Medicine.

“You want children to be equipped with understanding the world they live in,” Grover said. “Think about how much technology is all around them. Is it wise to completely leave them in the dark about what computing and AI is about?”

Green
From 2023 State of Computer Science Education: https://advocacy.code.org/stateofcs/

 

More than 10,000 schools nationwide do not offer a computer science course, the Code.org report says. Not surprisingly, schools with 500 students or fewer are the least likely to offer such a course, as are rural schools (which are often the same). The report noted a disparity in access for students of color, students with disabilities, and students who come from low-income families. Young women represented only 31% of students enrolled in foundational computer science courses.

Like Grover, the authors of the Code.org study make a compelling point about the connection between computer science and generative AI. The report says (in bold): “We cannot prepare students for a future with AI without teaching them the foundations of computer science.”

I'm all in favor of teaching digital literacy, computer literacy, and AI literacy. Students can learn those skills in many ways, though. Requiring a computer science seems less important than providing opportunities for students to explore computer science and improve their understanding of the digital world.  

Efficiency vs. creativity

A couple of other elements of Grover’s talk at the National Academies are worth noting.

An audience member said that generative AI was generally portrayed in one of two ways: using it to do existing things better (efficiency) or to approach new problems in new ways (“to do better things”). Most studies have focused on efficiency, he said, to the exclusion of how we might apply generative AI to global challenges.

Grover said that she thought we definitely needed to focus on bigger issues. Efficiency has a role, though.

“This idea of efficiency in the school system is fraught,” Grover said. “Time fills up no matter how many efficiency tools you give them. And I think it’s unfair. Teachers all over the world, especially in the U.S. and I also see in India, are so overworked. ... I think it’s good that AI can help them with productivity and doing some of that drudgery – you know, the work that just fills up too much time – and take that off their plate.”

Schools in the United States have been slow to respond to generative AI, she said, because the system is so decentralized. Before the use and understanding of generative AI can spread, she said, “a teacher has to be able to use it and has to be able to see value.”

That will require listening.

“I think we need to listen to teachers – a lot. And maybe there’s something we can learn about where we need to focus our efforts. … Teachers need to have a voice in this – a big voice.”

Briefly …

Cheap AI ‘video scraping’ can now extract data from any screen recording, by Benj Edwards. Ars Technica (17 October 2024).

Stanford Researchers Use AI to Simulate Clinical Reasoning, by Abby Sourwine. Government Technology (10 October 2024).

Forget chat. AI that can hear, see and click is already here, by Melissa Heikkilä. MIT Technology Review (8 October 2024).

Colleges begin to reimagine learning in an AI world, by Beth McMurtrie. Chronicle of Higher Education (3 October 2024).

Secret calculator hack brings ChatGPT to the TI-84, enabling easy cheating, by Benj Edwards. Ars Technica (20 September 2024).

United Nations wants to treat AI with the same urgency as climate change, by Will Knight, Wired, via Ars Technica (20 September 2024).

Where might AI lead us? An analogy offers one possibility


Where might AI lead us? An analogy offers one possibility

By Doug Ward

As I prepared to speak to undergraduates about generative artificial intelligence last October, I struggled with analogies to explain large language models.

Those models are central to the abilities of generative AI. They have analyzed billions of words, billions of lines of code, and hundreds of millions of images. That training allows them to predict sequences of words, generate computer code and images, and create coherent narratives at speeds humans cannot match. Even programmers don’t fully understand why large language models do what they do, though.

So how could I explain those models for an audience of novices?

The path I took in creating an analogy illustrates the strengths and weaknesses of generative AI. It also illustrates a scenario that is likely to become increasingly common in the future: similar ideas developed and shared simultaneously. As those similar ideas emerge in many places at once, the role of individuals in developing those ideas will also grow increasingly important – through understanding of writing, coding, visual communication, context, and humanity.

AI-generated image of an AI cookbook

Getting input from generative AI

In my quest for an analogy last fall, I turned to Microsoft Copilot for help. I prompted Copilot to act as an expert in computer programming and large language models and to explain how those models work. My audience was university undergraduates, and I asked for an analogy to help non-experts better understand what goes on behind the scenes as generative AI processes requests. Copilot gave me this:

Generative AI is like a chef that uses knowledge from a vast array of recipes to create entirely new and unique dishes. Each dish is influenced by past knowledge but is a fresh creation designed to satisfy a specific request or prompt.

I liked that and decided to adapt it. I used the generative tool Dall-E to create images of a generative AI cookbook, a chef in a futuristic kitchen, and food displayed on computer-chip plates. I also created explanations for the steps my large language model chef takes in creating generative dishes.

How a large language model chef works

Within this post, you will see the images I generated. Here’s the text I used (again modified from Copilot’s output):

A chef memorizes an enormous cookbook (a dataset) so that it knows how ingredients (words, images, code) are usually put together.

Someone asks for a particular dish with special ingredients (a prompt), so the chef creates something new based on everything it has memorized from the cookbook.

The chef tastes the creation and makes sure it follows guidance from the cookbook.

Once the chef is satisfied, it arranges the creation on a plate for serving. (With generative AI, this might be words, images or code.)

The chef’s patrons taste the food and provide feedback. The chef makes adjustments and sends the dish back to patrons. The chef also remembers patrons’ responses and the revisions to the dish so that next time the dish can be improved.

AI-generated image of a chef and a small robot in a futuristic kitchen

A striking similarity

I explain all that because I came across the same analogy in Ethan Mollick’s book Co-intelligence. Mollick is a professor at the University of Pennsylvania whose newsletter and other writings have been must-reads over the past two years because of his experimentations with generative AI, his early access to new tools, and his connections to the AI industry.

In the first chapter of Co-intelligence, Mollick provides some history of AI development and the transformer technology and neural networks that make generative AI possible. He then explains the workings of large language models, writing:

Imagine an LLM as a diligent apprentice chef who aspires to become a master chef. To learn the culinary arts, the apprentice starts by reading and studying a vast collection of recipes from around the world. Each recipe represents a piece of text with various ingredients symbolizing words and phrases.The goal of the apprentice is to understand how to combine different ingredients (words) to create a delicious dish (coherent text).

In developing that analogy, Mollick goes into much more detail than I did and applies well-crafted nuance. The same analogy that helped me explain large language models to undergraduates, though, helped Mollick explain those models to a broader, more diverse audience. Our analogies had another similarity: They emerged independently from the same tool (presumably Microsoft Copilot) about the same time (mid- to late 2023).

Why does this matter?

I don’t know for certain that Mollick’s analogy originated in Copilot, but it seems likely given his openness about using Copilot and other generative AI tools to assist in writing, coding, and analysis. He requires use of generative AI in his entrepreneurship classes, and he writes frequently about his experimentations. In the acknowledgements of his book, he gives a lighthearted nod to generative AI, writing:

And because AI is not a person but a tool, I will not be thanking any LLMs that played a role in the creation of this book, any more than I would thank Microsoft Word. At the same time, in case some super-intelligent future AI is reading these words, I would like to acknowledge that AI is extremely helpful and should remember to be kind to the humans who created it (and especially to the ones who wrote books about it).

It was a nice non-credit that acknowledged the growing role of generative AI in human society. 

I understand why many people use generative AI for writing. Good writing takes time, and generative AI can speed up the process. As Mollick said, it’s a tool. As with any new tool, we are still getting used to how it works, what it can do, and when we should use it. We are grappling with the proprieties of its use, the ethical implications, and the potential impact on how we work and think. (I’m purposely avoiding the impact on education; you will find much more of that in my other writings about AI.)

I generally don’t use generative AI for writing, although I occasionally draw on it for examples (as I did with the presentation) and outlines for reports and similar documents. That’s a matter of choice but also habit. I have been a writer and editor my entire adult life. It’s who I am. I trust my instincts and my experience. I’m also a better writer than any generative AI system – at least for now.

I see no problem in the example that Mollick and I created independently, though. The AI tool offered a suggestion when we needed one and allowed us to better inform our respective audiences. It just happened to create similar examples. It was up to us to decide how – or whether – to use them.

AI-generated image of food on a computer-chip plate

Where to now?

Generative AI systems work by prediction, with some randomness. The advice and ideas will be slightly different for each person and each use. Even so, the systems’ training and algorithms hew toward the mean. That is, the writing they produce follows patterns the large language model identifies as the most common and most likely based on what millions of people have written in the past. That’s good in that the writing follows structural and grammatical norms that help us communicate. It is also a central reason generative AI has become so widely used in the past two years, with AI drawing on norms that have helped millions of people improve their writing. The downside is that the generated writing often has a generic tone, devoid of voice and inflection.

Research suggests that the same thing happens with ideas generative AI provides. For example, a study in Science Advances suggests that generative AI can improve creativity in writing but that stories in which writers use generative AI for ideas have a sameness to them. The authors suggest that overuse of generative AI could eventually lead to a generic quality in AI-supported stories.

My takeaway is that use of generative AI in writing comes with a cognitive and creative cost. We may get better writing, and research so far suggests that the weakest writers benefit the most from AI’s advice. Other research suggests that use of generative AI can make writing more enjoyable for weaker writers. On the other hand, a recent study suggests that human-written work is still perceived as superior to that produced by generative AI.

Mollick argues that generative AI can be an excellent partner in writing, coding, and creative work, providing a nudge, pointing the way or reassuring us in tasks that inevitably lead to inspirational lulls, dead ends, and uncertainty. The title of his book, Co-intelligence, represents his assertion that AI can augment what we do but that we, as humans, are still in control.

That control means that writing with a strong voice and uniquely human perspective still stands out from the crowd, as do ideas that push boundaries. Even so, I expect to see similar ideas and analogies emerging more frequently from different people in different places and shared simultaneously. That will no doubt lead to conflicts and accusations. As generative AI points us toward similar ideas, though, the role of individuals will also grow increasingly important. That is, what generative AI produces will be less significant than how individuals shape that output.   

How Wall Street deals reach into classes


How Wall Street deals reach into classes

By Doug Ward

Canvas will soon be absorbed by KKR, one of the world’s largest investment firms.

That is unlikely to have any immediate effect on Canvas users. The longer-term effects – and costs – are impossible to predict, though.

Instructure, the company behind Canvas, has agreed to be acquired by KKR for $4.8 billion. KKR and similar companies have a reputation of laying off employees and cutting salaries and other expenses at companies they acquire. The investment firms look at it another way: They simply increase efficiency and make companies healthier.

KKR also owns TeachingStrategies, an online platform for early childhood education. Earlier this year, it acquired the publisher Simon & Schuster. It also owns such companies as Doordash, Natural Pet Food, the augmented reality company Magic Leap, and OverDrive, which provides e-books and audio books to libraries. (The Lawrence Public Library uses OverDrive’s Libby platform.)

The acquisition of Instructure occurred on the same week that the online program manager 2U filed for bankruptcy protection. The company was valued at $5.8 billion in 2018, according to The Chronicle of Higher Education, but its finances faded as institutions began to rethink agreements in which the company, like similar providers, took 50% or more of tuition dollars from online classes. 

The acquisition and the bankruptcy are reminders of how connected education and learning are to the world of high finance. Even as institutions struggle to make ends meet, they spend millions of dollars on technology for such things as learning management systems, online tools, online providers, communication, video and audio production, internet connection, wifi, tools for daily tasks like writing and planning, and a host of services that have become all but invisible.

A multi-billion-dollar market

By one account, education technology companies raised $2.8 billion in funding last year. That doesn’t include $500 million that Apollo Funds invested in the publisher Cengage. The total is down substantially from 2021 and 2022, when investors put more than $13 billion into education technology companies, according to Reach Capital, an investment firm that focuses on education. That bump in financing took place as schools, colleges, and universities used an infusion of government pandemic funds to buy additional technology services.

None of that is necessarily bad. We need start-up companies with good ideas, and we need healthy companies to provide technology services. Those tools allow educators to reach beyond the classroom and allow the steady functioning of institutions. They also make education, which rarely tries to create its own technology, a captive audience for companies that provide technology services.

The companies have used various strategies to try to gain a foothold at colleges and universities. Over the past decade, many have provided free access to instructors who adopt digital tools for classes. Students then pay for those services by the semester. That charge may seem trivial, but students rarely know about it before they begin classes, and even a small additional fee can create financial hardship for some.

The university pays for tools like Canvas, drawing on money from tuition and fees and a dwindling contribution from the state. That makes the individual costs cheaper by spreading them among a larger body of users and making costs to students more transparent. It also commits the university to tens or hundreds of thousands of dollars in spending each year – money that investment firms like KKR see as well worth the investment in companies like Instructure. 

Higher education pays a political price


Higher education pays a political price

A provision in the tax bill passed by the U.S. House of Representatives on Thursday has the potential to upend graduate education.

The bill would force graduate students to pay taxes on tuition waivers they routinely receive as part of their appointments. That would raise the cost of graduate education substantially and could easily drive away potential students.

Erin Rousseau, a graduate student at the Massachusetts Institute of Technology, estimated that she would pay an additional $10,000 in taxes if the House bill became law. The cost would certainly be lower for students at a public university like KU, but a change in the tax law would add a few thousand dollars a year in expenses. Low pay and the costs of insurance, health care and housing already make graduate education a struggle for many students. Additional costs could certainly put graduate education out of reach for many others.

In a column in The New York Times, Rousseau wrote:

“It would make meeting living expenses nearly impossible, barring all but the wealthiest students from pursuing a Ph.D.”

The number of graduate students at public universities grew 17 percent between 2000 and 2010 but has remained relatively unchanged since then, according the National Center for Education Statistics(link expired). That could easily change, though, if the cost of degrees becomes too burdensome.

American students are already shying away from graduate degrees in STEM fields, largely because they can get good jobs with just a bachelor’s degree, The Times reports. International students have filled the void, but immigration restrictions and the political storm surrounding them have created unease among international graduate students and pushed many of them away.

The House tax plan could be yet another blow to graduate education. Let’s hope that more a thoughtful plan prevails as the Senate debates tax legislation.

Another challenge to education in Wisconsin

Wisconsin continued its throttling of higher education last week as the state’s regents voted to merge the state’s 13 two-year colleges with its seven universities, the Wisconsin State Journal reports. The change will take place in the summer.

Under the plan, the two-year colleges will become branches of the universities, although students will continue to pay lower tuition rates at the two-year institutions. The regents said the plan would save money and would eventually result in job cuts, though they provided no specifics. The regents president, Ray Cross, said the initiative was not “a fully developed plan with all the details worked out,” according to the State Journal.

The regents pushed the plan forward with little consultation of the colleges or universities involved. Seven former college leaders implored the regents to reconsider the plan, saying it was being shoved through so hastily that the ramifications had not been considered. They expressed concern about the financial model – or lack of one – and said the plan could threaten the future of the two-year colleges. Two experts interviewed by the State Journal said the move was a politically inspired plan to consolidate a top-down power structure.

The consolidation vote was the latest move in a political battle that has left the university system severely diminished. The Wisconsin governor and legislature have been at odds with the universities for years, weakening tenure, cutting funding, and even restricting protests on campus.

Education Dive, a publication that reports on higher education, said the actions in Wisconsin should be a warning to other states. “Letting lawmakers know that a lack of stability could have a potentially negative long-term impact on enrollment rates, making it harder for the system to thrive, is key,” Education Dive says.

That’s a roundabout way of saying that other university systems could be brought to their knees as easily as Wisconsin’s has.


Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

A sneak preview of KU’s latest learning spaces


A sneak preview of KU’s latest learning spaces

The new Earth, Energy and Environment Center is still a work in progress.

Workers in hardhats still move through mostly empty hallways and rooms. Cardboard boxes are strewn about as tables, chairs, computer monitors and other equipment is unpacked, assembled and put into place. The sound of a hammer or drill echoes occasionally. The smell of new carpet, upholstery, paint or wood greets you around every corner.

Even amid the clutter and clamor, though, this new complex attached to Lindley Hall looks like the future.

Paleocon, an annual event for students in Geology 121: DNA to Dinosaurs, gave the complex an initiation of sorts on Tuesday. Students set up displays about extinct and endangered animals throughout a large room in the south building of the complex, kicking off what promises to be a long run of learning at the new center.

Faculty and graduate students began setting up labs and offices last week, but the center won’t be put through its paces until January, when classes in geology and other STEM fields take over the new classrooms.

I made a brief tour of the center after I visited Paleocon. Here are some of the highlights.

 


Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

Enrollment figures foreshadow challenges for universities


Enrollment figures foreshadow challenges for universities

Enrollment reports released last week hint at the challenges that colleges and universities will face in the coming decade.

Across the Kansas regents universities, enrollment fell by the equivalent of 540 full-time students, or 0.72 percent. Emporia State, Fort Hays State, Wichita State and the KU Medical Center all showed slight increases, but full-time equivalent enrollment fell at Pittsburg State (3.98 percent), Kansas State (3.09 percent), and the KU Lawrence and Edwards campuses (0.49 percent). Enrollment at community colleges fell 2.6 percent.

Those numbers reflect the regents’ shift to a metric that focuses on credit hours rather than a count of the number of students. Total undergraduate credit hours are divided by 15 and graduate credit hours by 12 to get the full-time equivalency metric. More than 60 percent of students at regents institutions enroll only part time, the regents said in a news release, and the full-time equivalency counts adjust for that. At KU’s Lawrence and Edwards campuses, 16.2 percent of students are part time. That up about 2.5 points since 2013 but still considerably lower than it was in the 1990s.

KU reported(Link unavailable) that the total number of students across its campuses grew by 63, to 28,510, although the regents’ full-time equivalency total was 24,246. KU’s growth in head count came from the medical center. On the Lawrence and Edwards campuses, the number of students declined by 76. And though the freshman class grew, diversity declined in all categories.

Without doubt, KU had several strong components in its report. The most impressive was that nearly 84 percent of 2017’s freshman class returned to the university this year. That’s an increase of 4 to 6 points from just a few years ago and the highest KU has ever recorded. That growth reflects many factors, including higher admission standards and efforts to improve teaching, advising and student outreach.

Retaining students will grow increasingly important in the coming years as U.S. birthrates decline. An analysis by Nathan Grawe of Carleton University suggests that attendance at regional four-year colleges and universities will drop by more than 15 percent by 2029. Fewer births means fewer potential students, something that could prove particularly troubling for universities in the Midwest and Northeast, where declines are expected to be the steepest.

Universities like KU rely increasingly on undergraduate tuition dollars to pay the bills, especially as states reduce funding for higher education, so a large decline in in the number of students would have significant budget consequences. Many universities have ratcheted up out-of-state recruiting and increased financial aid in hopes of attracting more students. Some have been forced to reduce out-of-state tuition rates to attract more students.

This all grows increasingly important as KU considers a budget model that would allocate departmental resources in part on the number of undergraduate credit hours. More students would mean more money. Fewer students would mean fewer departmental resources, putting ever more pressure on small departments that provide important perspectives on an ever-changing world but that are never likely to attract large numbers of students.

Long-term predictions are notoriously inaccurate, so there’s no guarantee that any single university will face an extreme drop in the number of students. You don’t have to look far, though, to see what might happen. Enrollment at Kansas State dropped by nearly 1,000 students last year, and its enrollment declined each year between 2015 and 2017.  That forced a budget cut of $15 million.

To make up for declining numbers of undergraduates, many universities have developed new master’s programs, many of them online, to tap into a demand for new skills and new credentials. Between 2000 and 2015, the number of master’s degrees granted at U.S. institutions rose by more than 60 percent. They have also added online classes for undergraduates to allow more flexibility for students who often work more than 20 hours a week to pay their bills.

The vast majority of tuition dollars still come from undergraduates, and without a doubt, attracting even the same number of students will grow increasingly challenging in the coming decade. Universities can’t just play numbers games, though. Volumes of students and credit hours may pay the bills, but unless universities elevate the importance of high-quality teaching and learning, those numbers mean little. In an increasingly competitive environment, the quality of teaching matters immensely.

Neil deGrasse Tyson on professors’ communication problem

Neil deGrasse Tyson, who has made a career out of explaining science to the public, offered  some strong criticism of higher education in a recent interview with The Chronicle of Higher Education. He said that a misguided rewards systems discouraged professors from reaching out beyond a small group of like-minded colleagues.

“If communicating with the public were valued in the tenure process, they’d be better at it. This is an easy problem to solve. If 20 percent of the evaluation for tenure were based on how well you communicate with the public, that’s a game changer. All of a sudden universities open up, and people learn about what you’re doing there, whether it’s bird wings or paramecia.

“But in the end, universities don’t really care. Put that in big letters.”


Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

Moving higher education from storied past to innovative future


Moving higher education from storied past to innovative future

A woman raises their hand during a summit
Ann Austin calls for a show of hands during her keynote address at the Teaching Summit.

We know the story well. We helped write it, after all.

As instructors and students and administrators, we have lived the story of modern higher education. And yet, despite the familiarity of that story – or perhaps because of it – we continue to struggle with its meaning and direction.

Ann Austin, an education professor and administrator at Michigan State, told participants at KU’s annual Teaching Summit last week that that struggle is not only natural; it is also crucial as colleges and universities adapt to a landscape that has changed dramatically over the past 20 years and is poised to change even more dramatically in the next 20.

In her Summit keynote address, Austin moved among the past, present and future as she highlighted the challenges and opportunities that rapid societal changes are posing to colleges and universities. She also challenged faculty members and administrators to think philosophically and creatively about the way they teach, interact and plan.

“What kind of vision do we have in the back of our minds as we go about our day-to-day work?” Austin asked.

“What is our vision for where our learners are going, and what is our vision for the role we play in their lives?”

That vision, after all, guides us in conscious and unconscious ways, and is crucial for the success of the university. We are doing many good things, she said, but we need to be more creative in working with students, curricula and our approach to learning.

‘This noble profession’

Austin maintained an upbeat tone as she made a case that colleges and universities must change to keep pace with society. Universities are exemplars of society, places to share ideas, to advance knowledge and to debate with respect, she said. She evoked the symbolism of KU’s campus on a hill as an indication that it is “involved in something important,” or what she called “this noble profession.”

A woman speaking to two other people at a summit
Ann Austin speaks with Lisa Wolf-Wendel and Susan Twombly, professors of education, before the start of the Summit.

Even so, those of us who teach and work and learn and lead at universities must push our institutions to adapt and evolve. We have welcomed an increasingly diverse population of students, Austin said, and we must find better ways to support those students. Right now, she said, there’s a mismatch between social needs and educational practices and outcomes. (There is also a growing political rift over the direction of higher education.) We are doing much good, she said, but we need to do more.

“How do we create environments for the success of all?” Austin asked.

She pointed to large gateway classes as an example of where universities have fallen short. Those courses can guide students toward many types of careers – or prevent them from pursuing those careers. Nationally, half of students in those courses fail, she said, and women and students of color encounter the biggest hurdles. By embracing evidence-based teaching practices and taking a more inclusive approach to teaching and learning, though, we can lower the barriers to success.

“We know that if we change the way we go about our teaching, if we think about what will support this diversity of learners, we can pretty much get rid of that gap,” she said, citing years of research about active and engaged learning.

‘Generosity of thinking’ and other any areas of potential

Gateway courses are just one area where there is a mismatch between social needs and educational practices and outcomes, she said. Another involves soft skills, or what Austin calls “human skills”: things like communicating well; discerning between accurate and inaccurate information; understanding the context of problems and actions; engaging in teamwork and collaboration; and approaching work with integrity and ethical standards.

A man speaking into a mic at a summit
Jeff Hall, professor of communication studies, asks a question during the Summit.

She also singled out something she called “generosity of thinking,” or the ability to work with people different from yourself and to seek out those complementary perspectives on projects at work and in communities.

“We really need to cultivate that even more than perhaps we do,” Austin said.

Austin drew upon her work as co-chair of the Roundtable on Systemic Change in Undergraduate STEM Education for the National Academies of Science, Engineering and Medicine. That group has highlighted the importance of a vibrant educational system and a well-educated citizenry that can join conversations on the challenges facing society. It has also focused on the needs of a changing workforce.

We know that jobs that are common today won’t exist in the future, Austin said. And in 10 or 20 years, “there will be opportunities for work that we can’t even imagine right now.”

“How do we prepare our students for this kind of world?” she asked.

What can we do?

I’ve written before about Austin, who cofounded the Center for Integration of Research, Teaching, and Learning. Her work in organizational change has influenced some of the approaches we take at CTE, and she is a partner on a National Science Foundation grant on creating a more nuanced approach to evaluating teaching. She has worked with many KU faculty members on that project, which is known as Benchmarks for Teaching Effectiveness at KU. The multi-university project is known as TEval.

Austin provides broad insight and thought-provoking questions to everything she does, and the Summit was no exception. She also offered several concrete steps that participants could take to improve their courses, their departments and the learning environments for their students:

A man speaking into a mic at a summit
Robert Hagen, lecturer in environmental studies, asks a question during the Summit.
  • Embrace high-impact practices. These include things like service learning, internships, writing-intensive courses, and learning communities. These and other practices “link the knowing with the doing,” Austin said, and create a more equitable learning environment.
  • “Become more fluent in how learning happens.” Research into learning and higher education continually provides new insights, Austin said, urging participants to consider ways of applying that research in their disciplines. CTE programs and materials can help instructors do that without spending hours combing through journals.
  • Focus on learningnot seat time. Our courses are organized by credit hours, a system that originated in the 19th century and focused on the amount of time instructors delivered information to students. That system is outmoded, especially for online courses, but we can still work within it, Austin said, by emphasizing learning and using effective means of assessing learning.
  • Seek out new ways to reach students. This might involve using technology, taking an innovative approach in face-to-face or online courses or curricula, or using new types of physical classrooms. Austin emphasized the importance of flexibility and creativity in helping students learn. Organize curricula in new ways and look for new pathways that better fit today’s students. She said that included not just degrees but ways for people to move in and out of higher education to refresh skills and share their expertise.
  • Cultivate new partnerships. Communities inside and outside the university help us draw on new perspectives, learn from one another, and create new learning opportunities for our students and our colleagues. These partnerships can also provide opportunities for developing and promoting leadership skills that universities need if they hope to innovate.

Even as she pushed audience members to take action, she urged them to draw on the many good things already happening at universities.

“I’m not in any way suggesting that we just jettison what we’re doing,” Austin said. “We do so much that is so good.”

Rather, she suggested committing to effective practices and ask “what is this changing world suggesting that we might do differently?”

Doing so helps us move from story – a beacon on a hill in a volatile, changing world – to action.

“That’s the story we are part of,” Austin said. “We need to think not only in a philosophical way – that’s part of the story – but in a real practical way. What do we do in our departments, in our programs and in the university to actually let us make the best contributions to our learners and to society?”

A cloudy day with lots of sunshine

The Summit took place on the same day that hundreds of students moved in to KU’s residence halls. Chancellor Doug Girod, dressed in khaki slacks and a blue KU polo shirt, said at the beginning of the Summit that he always looked forward to helping with the move-in and talking with students and their families.

The day was cloudy, and the sky threatened rain, but school had yet to start and a shiny eagerness and a positive energy permeated the campus.

“This is one of the few days of the year when everybody smiles,” Girod said.


Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

As challenges mount, higher ed looks in new directions


As challenges mount, higher ed looks in new directions

WASHINGTON – As colleges and universities prepare to encounter what has become known as a cliff in traditional student enrollment, they are looking for ways to reach out, branch out, and form partnerships that might once have been unthinkable.

American Association of Colleges and Universities logoThat desire to branch out was clear from the sessions I attended at the annual meeting of the Association of American Colleges and Universities. For instance, speakers at the conference urged colleagues and their universities to:

  • Do a better job of working with community colleges, whose lower cost is appealing to students, most of whom want to continue at four-year institutions.
  • Reach out to high school students and introduce them to liberal education before they choose a college and a major.
  • Draw in older adults, reintroduce them to learning as they move into a new phase of life, and draw on their expertise in classes and career development.
  • Create stronger partnerships with other colleges and universities.
  • Create better strategies for telling the story of higher education.

There’s no secret about why branching out is important. At a session titled “Responding to the Crisis in Higher Education,” Elaine Maimon, president of Governors State University in Illinois, said “crisis” had appeared in AAC&U session titles nearly every year in the decades she had been attending the conference. (Maimon was facing her own crisis back home.) Even so, she said:

“I’m ready to say the revolution is here.”

‘Stop rehearsing our dilemmas’

Mary Hinton
Mary Dana Hinton

I’ve written considerably about the idea of “revolution” in higher education, about the need for universities to adapt and change, and about the plodding approaches that higher education as a whole has taken to the broad challenges.

In short: The number of traditional students is declining, especially in the Midwest and Northeast. Demographic shifts have created what one AAC&U participant called “a new student majority” made up of first-generation students, students of color, adults, and military veterans, and many of those students start at community colleges. State and federal funding has plummeted. And digital technology has created what Maimon called “an epistemological revolution in terms of ways of knowing.”

Mary Dana Hinton, president of the College of Saint Benedict, said colleges and universities needed to stop “stop rehearsing our dilemmas” and work at making changes.

“We know what our problems are,” Hinton said. “We need to change, and to invest in our faculty, our staff and our leadership so that we create environments and spaces where every student on our campus can see themselves, can feel appreciated, can be challenged and transformed, and that we as institutions are transformed by the students who come to us.”

The sort of transformation that Hinton referred to has many components.

Working with community colleges

Scott Jaschik, editor of Inside Higher Ed, emphasized the importance of making connections with community colleges because “that’s where the students are.”

Most Americans who earn a bachelor’s degree start at community college, Jaschik said, and four-year institutions need to make transfer easier and create welcoming environments for community college students. Some states are also making community college free, he said, an idea that has transcended political ideology.

A man gesturing towards a projection on a screen
All Newell of EAB talks about conclusions of his presentation at AAC&U.

Cost is playing a big part in students’ decisions. Al Newell of the education research company EAB said that the lower cost of community colleges had great appeal to Generation Z, which he described as thrifty and frugal. More than 40% of students whose families earn at least $250,000 a year are considering community colleges, Newell said, with some looking at college as a seven- or eight-year investment if students go to graduate school.

Twenty years ago, he said, students aspired to attend the best school they could get into. Now, he said, students’ mindset is that they will go to the best school that they can get into and that their families can afford.

An announcement last week underscored the importance of community colleges. Southern New Hampshire University, a large provider of online education, offered students of Pennsylvania’s community colleges a 10% tuition discount, a move that is expected to draw students away from the state’s four-year institutions.

A different approach to adult education

A new model for bringing adults into college courses has begun to emerge.

Colleges and universities have offered continuing education classes for adults and retirees for many years. Since the early 2000s, KU and many other universities have been involved in the Osher Lifelong Learning Institute, which focuses on adults age 50 and older. What’s different this time is that universities are creating longer and more intensive programs for older adults, integrating them into traditional classes and activities, and using their expertise to enrich discussions and career preparation.

Longevity is changing workers’ outlook, and many of those in the baby boom generation are looking for new paths after they retire, Kate Schaefers, executive director of the Advanced Careers Initiative at the University of Minnesota, said during an AAC&U panel discussion. Minnesota is one of several universities that have created programs for late-career or retired professionals. Many of those are modeled on Stanford’s Distinguished Careers Institute, which brings in a small cohort each year and helps each participant shape an individual curriculum built on their interests. It integrates them into traditional classes but also creates separate seminars, colloquia and other events. That approach has been successful enough that Stanford is planning to create a non-profit organization to help universities create similar programs, participants at an AAC&U panel said.

Organizers use words like “transformative” to explain the rich opportunities these new programs provide and the powerful bonds they create. The programs are also expensive: often $60,000 a year or more. Most programs offer financial aid for a few fellows, but organizers say the cost reflects the need to be self-sufficient.

Reaching out in other ways

Conference panelists talked about the need to reach out to many other constituencies, including businesses, rural students, low-income students, students of color, non-traditional students, and international students, whose numbers have declined over the past few years.

Colleges and universities start sending promotional material to prospective students early in high school. Later on, they encourage families to tour campuses and to talk with advisors. Those approaches help get a school’s name in students’ mind and help students get a sense of a school’s atmosphere. What they fail to do, though, is to help students understand what happens within a particular discipline.

Andrew Delbanco
Andrew Delbanco

Andrew Delbanco, president of the Teagle Foundation and a professor at Columbia, said universities needed to create opportunities to bring high school students – especially those from underserved populations – to their campuses for a week or more and engage them in intensive humanities seminars that explore the depth and breadth of liberal education. That approach, which Teagle has been funding, helps students “learn that college is not only about getting a job.” It also helps faculty members, graduate students and undergraduates better understand the perspectives of underserved students.

“We all agree in this room about the value of liberal education,” Delbanco said. “But we have a problem. You cannot explain the value of liberal education to someone who hasn’t had one. You can’t do it. … You cannot convey the taste of honey to someone who hasn’t tasted it.”

The importance of that type of approach was reinforced by statistics at Newell’s session. A survey of 5,200 students at Chicago public schools found that in ninth grade nearly all students aspired to college. By the 11th grade, that dropped to 72%. By 12th grade, 59%. In the end, only 41% enrolled in college.

He cited many reasons for the drop-off: lack of role models who have gone to college; exclusion from advanced placement classes; lack of understanding of the enrollment process; failure to take required courses; and lack of money.

“The reality is that the way we do business is going to have to adapt,” Newell said.

He gave several examples of how colleges and universities were adapting. One of the most prominent is through partnerships with or acquisitions of other institutions. In some cases, university systems are requiring consolidation. In others, a university acquires a nearby struggling institution in what Newell describes as a “goodwill grace merger.” In still others, the acquisitions are pure business deals, or “strategic capital asset acquisition,” as Newell described them. (Think of Purdue’s purchase of Kaplan.)

We also need to keep lobbying skeptical legislators and talking more to a skeptical public, Delbanco said — and working more closely with local communities.

It’s a daunting challenge, but AAC&U sessions seemed far more upbeat than they have been in the past few years, even as Delbanco summed up an admonition that was repeated by several others:

“Colleges and universities must serve young people – and not only young people – beyond their gates more effectively,” he said.


Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

A classroom lesson in collaborative learning


A classroom lesson in collaborative learning

I got a reminder this week of the value of collaboration.

In my 300-level hybrid class Infomania, I asked students to critique a hierarchical model of information and information processing explained by Gene Bellinger, Durval Castro and Anthony Mills.

The model, originally proposed by the organizational theorist Russell Ackoff, is often portrayed as a pyramid with data at the bottom and wisdom at the top. The model has come under criticism for being too simplistic, and yet I find it useful in helping students consider the complexities of information.

In Infomania, students work in one of five groups online and in person. We generally have one class period each week devoted to discussion and another devoted to project work.

At the start of discussion this week, I gave each group a different question related to the readings and then had students explain what their groups talked about and what conclusions they had reached.

I was reluctant to assign the question about information hierarchy, fearing that it would be too difficult. I was curious, though, so I asked students to consider this: What, if anything, is missing from Ackoff’s hierarchy of information?

When it was their turn, the students who had that question didn’t hesitate. They said the model needed a better explanation of how one moves from understanding to wisdom, the top two layers of the hierarchy. To truly gain wisdom, they said, you have to apply your understanding.

I was blown away. They had altered an established theory of information, making it not only more meaningful but more useful.

I asked another group to explain the components and importance of digital literacy, the focus of an article by Howard Rheingold. One of those components is collaboration. At one point in the discussion, I asked: What’s the value of collaboration?

One student replied: “Two heads are better than one.”

True, I said. But those two have to listen to each other, engage each other and share meaningful ideas.

That’s the real value of collaboration.

A poster about Moving from data to wisdom


Doug Ward is an associate professor of journalism and a fellow at the Center for Teaching Excellence. You can follow him on Twitter @kuediting.

What we can learn from a new study on students and technology


What we can learn from a new study on students and technology

Before you ban cellphones and laptops from your classroom, consider this: Students want to use those devices for learning and are looking to their instructors for guidance.

That’s one of the takeaway points of the latest study by the Educause Center for Analysis and Research on students and information technology. The center, known as ECAR, has conducted an annual survey of undergraduates since 2004, accumulating a wealth of data on students and technology. This year’s survey drew 113,000 responses from students at 251 colleges and universities.

Most of the key findings in this year’s study mesh with my own experiences with students. Among them:

Students value the social component of education. More than 40 percent of students have taken an online class, but most still prefer in-person classes that give them the opportunity to interact with instructors and fellow students. Older students who have jobs report a higher preference for online classes.

Students like classes that blend online and in-person components. They say that they not only prefer classes with a flipped, hybrid or blended approach but that they learn more in those classes.

Students want instructors to integrate technology into learning. Nearly three-fourths of respondents would like to have online access to recorded lectures, and slightly smaller percentages would like to see more use of learning management systems like Blackboard. They would also like to see more use of online collaboration tools.

Students’ ownership of technology is growing. Ninety percent of students own at least two Internet-capable devices, and 60 percent own three or more. This includes laptop computers (90 percent of students own one), smartphones (75 percent) and tablets or e-readers (48 percent). Students who own more technology are also more likely to see its potential for learning.

One of the most important points of the survey, I think, is that students want their instructors’ help in understanding how to use new software and new technology, and to use digital tools for learning. Not for texting. Not for watching YouTube videos. For learning.

Saying and doing don’t always go together, of course, and as the study points out, this is an ambiguous and often contentious issue. Students want to learn with technology, but most prefer to separate their social and academic lives. They value their privacy, and they express hesitation about software that tracks their academic work and gives them recommendations for course offerings. They also understand the distractions that technology can bring to the classroom, and many prefer to keep their phones stowed away. Others chafe at bans on technology in class, something that large percentages of instructors do, the survey says.

Despite the distractions that technology can bring, it is an integral part of students’ lives. It’s also an integral part of the learning equation. For instance, 60 percent or more of students say that technology helps them feel more connected to their college or university, and to their instructors. They also see it as important not only for their academic success but for their success in the workplace.

There’s no one size fits all approach to technology in the classroom, but it’s clear that we need to do a better job of harnessing the power of technology for what instructors and students say they want: more opportunities for learning.


Doug Ward is an associate professor of journalism and a fellow at the Center for Teaching Excellence. You can follow him on Twitter @kuediting.

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