Doug Ward


Thought-provoking suggestions from a conference on open learning


Thought-provoking suggestions from a conference on open learning

An organization called Reclaim Open Learning held its first symposium last week. The organization promotes innovation in higher education through the use of technology, online resources and open learning in unconventional ways.

The approach and goals of Reclaim Open Learning aren’t for everyone, though I embrace most of the same principles in my course Infomania. I found the comments emerging from the symposium thought-provoking and useful. I created a Storify compilation of some of the tweets on learning, innovation, promoting change, and the role of education in a digital age. You’ll find that compilation on another site, Teaching with Technology. I’ve provided a taste of some of those tweets here.

Tweet from DML Research Hub

Tweet from JackieGerstein Ed.D

Tweet from Emily P Rodgers

Tweet frrom JackieGerstein Ed.D

Tweet from Richard Tibbles and Todd Conaway


Doug Ward is an associate professor of journalism and a fellow at the Center for Teaching Excellence. You can follow him on Twitter @kuediting.

Teaching Matters focuses on redesign of large lecture classes


Teaching Matters focuses on redesign of large lecture classes

Lecturing as an educational form emerged at a time of scarce information and oral culture. It’s a top-down method of conveying information that under the right circumstances can be quite effective, especially at motivating listeners.Teaching matters paper

For many students, though, the lecture can seem like more of an endurance test than a learning experience. In a world of abundant information, lecturing is usually not the best method to help students learn. Many faculty members have long suspected as much, and research has been bearing that out.

The latest edition of Teaching Matters from the Center for Teaching Excellence looks at a movement at KU to shift away from traditional lecture. Among the articles you’ll find:

  • Judy Eddy on KU’s efforts to provide deeper learning for students
  • Dan Bernstein on the challenges of changing the culture of teaching
  • Bob Goldstein and Ann Martinez on a new program that is using post-doctoral researchers to help faculty members transform gateway courses
  • Andrea Greenhoot on a new community of faculty members, graduate assistants and postdocs working across disciplines to improve KU courses

Look for Teaching Matters in your campus mailbox. You can also find it online at the CTE website.


Doug Ward is an associate professor of journalism and a fellow at the Center for Teaching Excellence. You can follow him on Twitter @kuediting.

Insights on teaching and learning from #issotl13


Insights on teaching and learning from #issotl13

Several faculty members and graduate students from KU attended this year’s conference of the International Society for the Scholarship of Teaching and Learning. I wasn’t able to go, though I did listen in on a few of the sessions remotely. I’ve collected tweets and videos into a Storify presentation that shows some of the thinking, conversations and approaches of the convention and the society.

We need to do a better job of explaining our teaching


We need to do a better job of explaining our teaching

session from an education conference I listened in on last week reminded me of the parallels between teaching and editing.

That might seem strange, but bear with me.

I used to commute on Amtrak between Philadelphia and New York City, where I worked at The New York Times. One afternoon, I sat next to a chatty woman who wanted to know all about my job as an editor. As the train sped through central New Jersey, I explained how editors scrutinize the work of others, raising questions, fixing errors, working out the kinks in articles, pushing reporters to provide better context and better phrasing, writing headlines, and completing innumerable other tasks that lead to the publication of a newspaper.

As the train pulled into Penn Station, she thanked me and said, “I’ll watch for your byline.” I didn’t have the heart to tell her that she wouldn’t find one. Editors work behind the scenes. They don’t get bylines.

That’s what I started to think about during the remote session from the International Society for the Scholarship of Teaching and Learning. Those of us who teach know the myriad components that go into our jobs. Most people don’t realize that, though. They equate teaching with standing in front of a room just as they equate journalism with writing articles that get bylines.

Of course, ISSOTL, as the organization is known, has worked for the last decade to not only open up the teaching process, but to promote the importance of a scholarly approach to reflective teaching in higher education. Dan Bernstein, the director of CTE, has been at the forefront of using teaching portfolios to do that.

As participants at the conference made clear, though, we still have a long way to go. At research universities, especially, scholarly reflection on teaching has yet to achieve a meaningful place in the promotion and tenure process. Some professors see teaching as a necessary evil they must endure so they can concentrate on their research. Many faculty members who do value teaching find it difficult to open their work to scrutiny. Without a doubt, teaching is a far more personal activity than research, and the setbacks and failures feel far more personal.

Christina Hendricks, a senior instructor in philosophy at the University of British Columbia, raised that point in her session at ISSOTL. “Sometimes people don’t want to open up their teaching to discussion or peer evaluation,” she said. “It’s as if it’s OK to open up your research to peer review but not your teaching.”

She had been keeping a journal to reflect on teaching and learning, she said, and at one point thought, ” ‘Why not do it in a way that other people can see?’ ” The result was a blog called You’re the Teacher, in which she reflects on her teaching of undergraduates, and writes about issues related to the scholarship of teaching and learning, among other things.

We’re hoping to do similar things with Bloom’s Sixth. We see enormous value in discussing our successes and failures in the classroom, sharing ideas about teaching and learning, raising the profile of high-quality teaching in higher education, and approaching teaching in the same reflective, meaningful way we do scholarship.

Another ISSOTL speaker, whose name was lost in the remote connection last week, offered a useful challenge, saying, “We don’t talk enough about the exciting things we do. We need to turn the narrative of teaching into a narrative of growth.”

Without a doubt, we need to do a better job of explaining what we do and of encouraging colleagues to join us in a journey of scholarly reflection and a deeper understanding of what helps our students learn.

As I discovered in trying to explain editing, though, true understanding will require far more than a single conversation.


Doug Ward is an associate professor of journalism and a fellow at the Center for Teaching Excellence. You can follow him on Twitter @kuediting.

Why you should think differently about your classroom


Why you should think differently about your classroom

Here’s my challenge for the week: Rearrange the furniture in your classroom.

Go ahead. Have students help you. Some may look at you quizzically, but they will soon understand.

If the room has tables, push them together and create collaborative clusters or arrange them in a U shape. If it has individual seats, get rid of the rows. Make it easier for students to see one another and to talk to one another. Make it easy for you to sit among them. Break down the hierarchies. Break down the barriers.

Classroom
Photo via sxc.hu. Illustration by Doug Ward.

Are you with me? If not, ask yourself why. Yes, I know that some classrooms – especially the large ones – have fixed seats. I can’t help you there. But for everyone else, changing the layout of a room to promote learning should be part of the routine.

I’m not suggesting that everyone teach in the same way. I am asking whether you are teaching in a way that gives students the best opportunity to learn. I’m also asking whether you are letting the room determine how you teach. If so, how much is room design getting in your way? And why aren’t you doing something about it?

Surprises from a classroom

I’ve always been quick to rearrange the furniture in classrooms, sometimes to the annoyance of colleagues. Last semester, though, I found out just how big a difference room design can make.

I taught two sections of a 300-level lass called Infomania. For one section, I was lucky enough to teach in The Commons, a fabulous space in Spooner Hall with high ceilings, lots of windows, hardwood floors, and tables and chairs on wheels. Emily Ryan, coordinator of The Commons, helped create clusters of tables. Students brought their laptops and tablets, and they had lots of room to spread out and create their own learning spaces.

The other section of the class was in the Dole Human Development Center. It was a traditional classroom with rows of individual desks. It was crowded, stuffy and oppressive. Most of the students came into the room to sit and endure, not to learn. I had the students move their desks together, but that didn’t help much. The small room allowed little maneuverability, and the individual seats created a sense of isolation.

So I tried something. I talked with Emily and arranged for the class to meet three times in Spooner Hall. The change in student behavior was almost instantaneous. Those who had sat passively became engaged. Collaboration thrived. Conversations flowed. Ideas spilled out.

The dramatic change the room brought about surprised me, but it seemed to surprise the students even more. We talked about how a room configuration can lead to passivity, and how students have been trained to come to class, find a seat as far back as possible, and wait for someone at the front of the room to start talking to them – or at them.

Rethinking teaching as well as room design

The room isn’t the only guilty party in this pervasive passivity. Pedagogy plays a huge role. For far too long, instruction has focused on a one-way transmission of information. Teachers speak. Students listen and take notes. Change classes. Repeat. And yet room construction is an accomplice in all this, one that sets the scene and often sets the tone of a class.

Once my students realized this last semester, they repeatedly asked to move from the crowded classroom in Dole. I wasn’t able to find a substitute room at midsemester, so I began meeting with groups of students in Watson, Anschutz and Spencer libraries, in the Union and at the Underground instead. We still met occasionally for full-class discussion in the assigned classroom, but no more than we had to. The students and I recognized that the classroom was impeding their learning. It was best to stay away.

So back to my challenge: Rearrange the furniture in your classroom this week. It may not transform your class, but it will change the atmosphere. If that doesn’t work, try meeting somewhere else. Break the routine and eliminate the built-in passivity of traditional rows. It can make an enormous difference in learning.


Doug Ward is an associate professor of journalism and a fellow at the Center for Teaching Excellence. You can follow him on Twitter @kuediting.

A just-in-time strategy for teaching math, with a touch of Google


A just-in-time strategy for teaching math, with a touch of Google

If you want to find a quick answer to a question, where do you go?

Google, most likely.

If you want to help students from half a dozen disciplines understand how the elements of linear algebra apply to them, where do you go?

Again, Google. But this time, think outside the search box.

That’s one of the tricks Erik Van Vleck, a professor of math at KU, uses to help students learn linear algebra. Students in all disciplines use Google to search for information. Van Vleck pushes them to look at the search engine in mathematical terms, though, asking: “What does Google do when you put in search terms?”

This semester, Van Vleck coordinates two dozen sections of Calculus I and teaches a freshman seminar in the computer age and computational mathematics. Students in the classes come from majors like biology, physics, engineering, computer science and, of course, mathematics. Each of those disciplines applies math to its own types of problems, but students need the same basic understanding of concepts like derivativesmatrices and eigenvectors.

To help students grasp those abstract concepts, Van Vleck looks for problems and examples that apply across disciplines.

“I’m trying to give them examples that everybody knows,” Van Vleck said.

That’s where Google comes in.

He gives students an article that explains how Google’s bots troll the web, gathering information about pages and determining how they are connected to one another. From there, Google’s computers construct matrices and eigenvectors that ultimately determine what shows up on the results page of a search.

Only Google’s engineers and computer scientists know all the elements of the company’s search algorithm. But by relating those abstractions to everyday life, Van Vleck not only engages students in problem solving but helps them learn better, as well.

“Part of my belief is that if people are comfortable with context, it’s easier to understand things,” Van Vleck said. “Abstraction is great, but often we map back to context we’re comfortable with or familiar with.”

Van Vleck learned this firsthand when he was a new faculty member. He and other recent mathematics Ph.D.s attended a seminar where they received equivalent mathematical problems. One of the problems was phrased abstractly, the other in terms of drinking beer.

You can guess where this is going.

“All the math Ph.D.s did better in the beer example because we could see how to solve the problem even though it was the same as the abstract problem,” Van Vleck said.

Van Vleck uses other techniques to help students learn, including a flipped approach in which he gives students pre-class assignments, builds on those assignments in class, and then has students follow up with related assignments out of class.

He has also boiled down a 400-page textbook to 20 pages of notes with hyperlinks to additional information for students who want to go beyond the essentials.

“If students can master those 20 pages,” he said, “they can pass the class.”

All of Van Vleck’s strategies are part of a pedagogical approach known as “just-in-time teaching,” which aims to make the most of classroom time by focusing on what students need most.

Here’s a link with more information about the just-in-time strategy (There was a link, but the page no longer exists).

You can also search Google, as long as you’ve done your math homework first.


Doug Ward is an associate professor of journalism and a fellow at the Center for Teaching Excellence. You can follow him on Twitter @kuediting.

How can we connect better with students in online courses?


How can we connect better with students in online courses?

Connecting with students in online courses challenges even the best instructors.

I was reminded of that recently when I spoke with Tracy Russo, an associate professor of communication studies, at the C21 Course Redesign Consortium (There was link, but the page no longer exists).

C21 brings together about 60 instructors from many disciplines at KU who are interested in making learning more active and more meaningful by changing the ways they approach their classes. The discussions teem with energy as faculty members, post-docs and graduate students share ideas and consider the provocative questions from the C21 organizer, Andrea Greenhoot, an associate professor of psychology and associate director of the Center for Teaching Excellence.

At the last C21 session, Russo and I talked about our experiences with online courses. She created and taught her first online course in 2000 and this year coordinates five sections of COMS 310, an introductory course in organizational communication that has three online and two face-to-face sections of about 25 students each. The face-to-face sections employ a flipped model, using modules from the online course to help prepare students for in-class discussions.

The combination of formats has allowed Russo to look more closely at how students learn.

“We’re trying to find out what works,” she said.

She isn’t ready to draw any conclusions about the class formats yet, but she has been frustrated with her online section. Discussion boards have been thin and her email inbox has overflowed with messages from students asking for clarification on assignments. She plans to add more explicit instructions and to alter some assignments to make them more meaningful. She still yearns for the face-to-face contact that traditional classes offer, though.

I know that all too well. I struggled the last time I taught an online course, and not surprisingly other instructors raise the same concerns that Russo and I have.

“As a teacher, I find it phenomenally frustrating because I don’t know the students personally,” Russo said.

A recent study by the Community College Research Center at Columbia University does an excellent job of explaining those frustrations, which students feel, as well. I highly recommend that anyone planning to teach an online course read the study. It is filled with excellent advice and provides welcome insights into students’ perceptions of online learning.

Among findings from the study:

  • Direction. Students want instructors to better explain the important aspects of readings, essentially emulating the points instructors might highlight in a classroom. They also want clear rubrics and written guidance on assignments so they won’t have to wait for instructors to respond to email so they can complete their work.
  • Feedback. Students expect feedback on all assignments, including discussion posts, often in far more detail than instructors provide. They find the lack of feedback discouraging, with one student saying, “It’s almost like you are talking to a wall.” (p. 19)
  • Motivation. Instructors say that students need to take responsibility to learn independently in online courses, but students say they need more help from instructors in understanding expectations and in devising strategies for learning.
  • Communication. Students cite communication with instructors as among their biggest problems in online courses. They expect instructors to respond via email far more quickly than instructors usually do (24 vs. 48 hours). Not surprisingly, in most of those messages students seek guidance on assignments.
  • Lack of visual cues. Students and instructors both find the lack of visual cues frustrating, and say that students need to reach out when they have problems because instructors have no way to know whether they understand material. That, of course, generally means more email and hence more frustration.
  • Course materials. Students prefer instructor-created video or audio presentations over nearly anything else, saying that those types of materials personalize courses and help them feel more connected to courses. Instructors often find those expectations unrealistic.

I plan to take the findings of the study to heart as I prepare for an online course in January and another in the summer.

One of the things those of us who teach online have to remember, though, is that most of us have had far more practice at teaching in person than we have online. That’s what makes the study from the Community College Research Center and Russo’s experiments with class format so important. They help us learn about and reflect on our own practices as we work to connect with students.


Doug Ward is an associate professor of journalism and a fellow at the Center for Teaching Excellence. You can follow him on Twitter @kuediting.

Report on student engagement shows we all have work to do


Report on student engagement shows we all have work to do

Learning is a partnership, I tell students. As an instructor, I do my best to provide interesting and relevant material, use class time wisely, and grade student work fairly. I also make time in and out of class to help students better understand material they struggle with.

I can do only so much, though, I explain, and I certainly can’t make students learn. Learning takes place only when students engage themselves in their education, complete their work meaningfully, come to class prepared, and participate in discussions and projects.

It sounds simple, but it’s not, as a new study on undergraduate engagement makes abundantly clear.

The study, A Fresh Look at Student Engagement, surveyed freshmen and seniors on such things as higher-order learning, collaborative learning, student-faculty interaction and the supportiveness of their campus. In the foreword to the report, Paul E. Lingenfelter, former president of the State Higher Education Executive Officers Association, sums up the challenges well: “An authentic postsecondary education is more than simply acquiring knowledge; it must produce a sophisticated ability to use knowledge creatively to solve problems and add value.” (5)

Page from NSSE annual result That ability starts with engagement, and the report shows that those of us in higher education have lots of work to do on that front. Here are a few of the findings:

Collaborative learning

Only about a third of students reported engaging in collaborative learning, which was defined as working with other students on projects and assignments, explaining course material to others, or preparing for exams together. Those in engineering and biology reported the highest levels of collaborative learning; those in the arts, humanities, social sciences and social services reported the lowest levels.

Study time

Freshmen reported spending an average of 14 hours a week preparing for classes; seniors, 15 hours. Students taking all their courses online reported spending about an hour more studying each week. Seniors in engineering spent the most time studying (19 hours); those in communications, media and public relations, the least (12 hours).

Time spent reading

Students in online courses spent more time reading (eight hours a week for both freshmen and seniors) than students in traditional courses (six hours for freshmen, seven hours for seniors). A third of students reported doing no reading for class.

Amount of writing

Students in online courses did far more writing (59 pages a semester for freshmen, 107 for seniors) than students in traditional classes (45 pages for freshmen, 75 pages for seniors). Not surprisingly, the more reading and writing a course required, the more students perceived that they increased their ability to think in complex and critical ways.

Learning strategies

Students who used such learning strategies as identifying key elements of reading assignments, reviewing notes after class and summarizing what they had learned from a course generally reported higher grades than those who didn’t.

Effective teaching

Only about 40 percent of students at research universities reported that their instructors used effective teaching practices. The study defined those practices as having clear goals and organization, using clear examples to explain difficult concepts, and giving prompt and detailed feedback on assignments. Those in liberal arts reported the highest percentages of effective teaching; those in engineering, science and technology the lowest.

Interaction with faculty

Only about 20 percent of freshmen and seniors at large universities (those with more than 10,000 students) reported having meaningful interactions with faculty members. This included activities such as talking about career plans, meeting with faculty members outside class, and discussing academic performance.

Supportive environment

Older students, veterans and transfer students were less likely to find the campus environment supportive than other students were. Students who lived off-campus were less likely to describe campus as supportive than students who lived on campus were.

Online engagement

Students in online-only courses reported a higher level of interaction with instructors, advisers, student services staff members and administrators than students in traditional classes did. At the same time, they reported low levels of collaborative learning and were less likely to find the class environment supportive than those in face-to-face classes.

Use of technology

Students said courses that used technology for learning and that helped them understand the use of technology improved engagement and higher-order learning.

Adjustments to teaching

Assistant professors and lecturers were far more likely than associate and full professors to use course evaluations to improve their courses and their teaching.

Highimpact practices

This was the umbrella term the survey used to describe such things as learning communities, study abroad, internships, service learning and research with faculty members. Eighty-four percent of seniors reported engaging in at least one of these activities and 60 percent reported two or more. Fifty-eight percent of freshmen reported engaging in at least one, and 12 percent said they had done two. For seniors at research universities, the most common activity was an internship (53 percent), followed by service learning (52 percent). For freshmen, the most common activity was service learning (46 percent).

Student jobs and activities

Seniors at research universities averaged 14 hours a week working for pay, 12 hours relaxing and socializing, 5 hours participating in extracurricular activities, 5 hours commuting (including walking and driving to campus), 4 hours caring for dependents, and 3 hours doing community service.

The study was conducted by the National Survey of Student Engagement, an organization that focuses on undergraduate learning. Dan Bernstein, director of the Center for Teaching Excellence at KU, serves on the organization’s advisory board.

This year’s survey involved more than 1.6 million students at more than 600 colleges and universities. Unfortunately, KU was not among them.

I’d highly recommend looking more closely at the report, which provides a rich snapshot of student and faculty perceptions of higher education. Most certainly, the survey highlights many encouraging aspects of student engagement. As I said, though, we all have a ways to go.


Doug Ward is an associate professor of journalism and a fellow at the Center for Teaching Excellence. You can follow him on Twitter @kuediting.

So, I’m Preparing to Flip an Engineering Design Course…


So, I’m Preparing to Flip an Engineering Design Course…

Storage tanks and steel structures So, I’ve decided to flip a class.  [File this blog post under ‘Confessions’.]  Specifically, I’m going to flip a course this Spring semester, titled “Design of Steel Structures.”  It’s a fourth-year design class taken by civil and architectural engineers.

This is an undertaking that I’m both excited and nervous to tackle.  The part that I’m really looking forward to the most is really, really focusing in on “what should students be able to do” when they’re done with the course.  This is also the part that I am the most nervous about.

When I’ve taught this course in the past (seven or eight times), I have tried to keep this end-game in focus.  However, I have found that it is far too easy to let “what do I need to cover” take front stage under the pressures of any given semester.  I am expecting that flipping this class will pretty much make that recurring ‘slide’ impossible.  Which is great, and a 100% worthy goal.  And also a little terrifying.

I’m starting to think about how I am going to restructure the course for this spring.  The class is three credit hours, and meets for “lecture” sessions twice a week for 75 minutes and once a week for a two and a half hour “lab” sessions.  In the past, I’ve used the lecture sessions for presenting the theory and concepts behind designing steel structures.  I don’t think these lecture sessions have been particularly bad; in fact, I am proud of many of them.  We spend a lot of time in class working through examples — many of them I lead, and many of them students work through in small groups.

I am planning to move approximately 75% of this content outside of the class time.  Instead of working through this material in-class, I am going to create a series of online videos that students will be asked to view before class periods.  This is going to free up a lot of in-class time.  This newly-freed class time presents a great opportunity to focus deeply on higher-order learning objectives.  The question that this begs is “what is the best way to meet those objectives?”  The answer to this question should drive how we spend our in-class time.

This is my first foray into flipping, and I promise to keep you posted on my progress — my thought exercises and implementation.  I’m going to be wrestling with a host of new questions and challenges, and I would appreciate engaging in discussion with you on this forum!


Caroline Bennett is an associate professor of civil engineering and a fellow at the Center for Teaching Excellence. 

The right mentor can make all the difference to grad students


The right mentor can make all the difference to grad students

My trips to the office of Paul Jess often seemed liked counseling sessions.

I was a master’s student at KU in 1990, and I’d go to Jess’s office with a stream of problems: My students weren’t responding as well as I’d hoped, and some even seemed hostile toward me in the classroom. My thesis wasn’t going as well as I’d expected, and I didn’t know where to begin a search for doctoral programs.

It all seemed so grave then (and seems so innocuous now).

Jess would lean back in his office chair, fold his hands over his bulging stomach, and listen intently. Then he’d smile and nod and explain what I could to do.

Teaching matters paper He could be surly, even crotchety, but he had nothing but patience and sound advice when I visited his office. He had a magic filing cabinet that seemed to contain solutions for every possible problem I had in class, and he was ever generous in sharing anything and everything. The folders from that filing cabinet, accompanied by his sage advice, always calmed my nerves and saved me from embarrassment with my students.

Jess never understood why I wanted to be a professor. In nearly every conversation we had, he’d try to dissuade me by explaining all the problems he saw in academia: the long hours, the stacks of grading, the troublesome students, the even more troublesome colleagues, the endless committee meetings, the out-of-whack research expectations, and an academic culture that gave lip service but little reward to high-quality teaching.

When I insisted that I knew what I was getting into, he would shake his head and sigh. Then, like the mentor he was, he’d point me in a direction where I could find my own answers, experience my own failures, and achieve my own successes.

I thought of Jess when I read this month’s issue of Teaching Matters (There was a link, but the page no longer exists), which focuses on the challenges of graduate education and on the importance of mentoring.

Here’s what you’ll find:

Judy Eddy writes about a paradox that often exists in graduate education.

Dan Bernstein writes about tailoring graduate programs to meet the expectations and aspirations of students and the needs of the university. This includes opportunities for students to develop their teaching in addition to their research.

Ann Martinez speaks with Angela Lumpkin, Susan Lunte and Charles Eldredge and some of their former students about the importance of mentoring.

Lumpkin, a professor of health, sport, and exercise sciences, explains in an interview with Martinez that a mentor must treat each graduate student uniquely, “setting high standards, but then working with them to achieve those standards.”

Reading her words makes me realize how much good mentors have in common.


Doug Ward is an associate professor of journalism and a fellow at the Center for Teaching Excellence. You can follow him on Twitter @kuediting.

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